Reviews for PDQ Restoration

  • Comment: I am definitely one of those people that will only write a remarkable review if it is truly deserved. So here it is...I moved into a home two weeks ago, three days later the main pipe backed up which resulted open drain throughout the house being a mess. It was a Sunday and had to call a Mr. Rooter Man to make an emergency home visit. After he came and drain the pipe, a huge mess was left. I called several different places and everyone wanted a very highly priced amount just to come out and give an estimate. I then came across PDQ and all I could say is, they were literally and figuratively a breath of fresh air! Elizabeth answered the phone and was extremely pleasant and very comforting. Not only was there no charge for coming out for an estimate but the representative John was at my front door within the hour! John who is not only so knowledgeable, but assessed the problem efficiently and thoroughly. He went through a very full description of what needed to be done then gave me a very descriptive detailed diagnosis of what needed to be done going forward. He provided his personal cell phone number with me so if I had any additional questions or concerns he was always reachable. Even when he was on another job his callbacks were quick and prompt. He was actually very helpful with providing other services that were needed to fix and complete this problem. I would absolutely 150% recommend this company to anyone that is in need of their services.Their staff is not only personable, knowledgeable but are quick working! The other companies had me waiting 2 to 3 days before they could even come to give an estimate. Thanks Elizabeth and John, it was a not so much of a good thing having your pipes back up, but you guys made it so much easier to get through!
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