Homeowner Kevin L. in Ridgefield, NJ experienced extensive water damage after the cold water intake pipe to his washing machine broke, flooding the laundry room and adjacent kitchen. The pressurized leak saturated both rooms, sending water beneath tile flooring, into wall cavities, and under kitchen cabinetry. PDQ’s water damage restoration team arrived promptly in Ridgefield to perform emergency water extraction and begin structural drying. Using moisture meters and thermal imaging, technicians identified water migration beneath the tile and along the base of the walls. Baseboards were removed, and drying equipment was strategically placed to dry subfloor layers and prevent trapped moisture beneath the ceramic tile.
The Ridgefield water damage restoration involved targeted demolition where water was found behind cabinets and beneath appliances, along with daily monitoring to track moisture levels in hard-to-reach areas. Although the tile surface appeared intact, water had seeped into grout lines and subfloor materials, requiring extended drying time. Antimicrobial agents were applied to all affected surfaces to eliminate microbial growth risk. The homeowner’s insurance covered the water damage mitigation and repair work, allowing for fast coordination of documentation and restoration. Ridgefield homes often feature tile in moisture-prone areas, making hidden water a common challenge during appliance leak cleanups. By the conclusion of the project, the Ridgefield property was completely dried, sanitized, and prepped for reinstallation of cabinetry and fixtures.



















