Fire & Water Damage Restoration in Hackettstown, NJ

When water damage strikes your home or business due to flooding, burst pipes, high humidity, or natural disasters, PDQ Restoration is your trusted local expert. We provide fast, reliable water damage restoration in Hackettstown, ensuring your property is dried, cleaned, and restored as quickly as possible. With industry-leading equipment and certified professionals, PDQ Restoration delivers fast, efficient, and hassle-free water damage repair to homeowners and businesses in Hackettstown and surrounding towns.

Water Damage Restoration

Our water damage restoration process begins with a thorough inspection to assess the extent of the water damage, followed by immediate water extraction using high-powered pumps and vacuums. Industrial-strength dehumidifiers and air movers are strategically placed to accelerate the drying process, preventing further water damage, mold growth, and structural deterioration. Our team utilizes moisture meters and infrared cameras to detect hidden water pockets, ensuring complete drying and preventing lingering water damage. Once dry, we sanitize and deodorize all affected areas using hospital-grade antimicrobial treatments and hydroxyl generators. With PDQ Restoration’s Certified Dry Guarantee, we don’t remove equipment until your property meets the IICRC dry standard, ensuring long-term protection against water damage, mold, and rot.

Drying & Dehumidification

The Drying & Dehumidification process begins by setting up drying chambers, which isolate affected areas to create an optimal drying environment. Industrial-grade low-grain refrigerant (LGR) dehumidifiers and desiccant dehumidifiers are strategically placed to remove excess moisture from the air, accelerating the drying process while preventing secondary water damage and mold growth. High-velocity air movers are used to enhance evaporation, while moisture meters and thermal imaging cameras monitor progress to ensure hidden moisture is eliminated. By maintaining controlled humidity levels and adhering to industry-standard drying protocols, we guarantee thorough dehumidification that structural weakening, warping, and microbial growth has been prevented. Our equipment is not removed until the property meets the Dry Standard, ensuring a safe and complete restoration.

Flood Cleanup

Flooding in a home can occur from heavy rain, overflowing rivers, storm surges, or plumbing failures such as burst pipes or sewage backups. Basements are especially vulnerable to flooding, as water can seep in through foundation cracks or overwhelm sump pump systems. Flash floods can rapidly fill lower levels of a home, causing significant structural damage, soaking flooring, walls, and belongings, and leading to dangerous mold growth if not addressed quickly. In the aftermath of a flood, our flood restoration services help to remove standing water, dry affected areas, and prevent further damage. Using advanced water extraction equipment, high-powered dehumidifiers, air movers, and drying chambers, the team ensures all moisture is eliminated to prevent mold and structural deterioration. Sanitization and decontamination are critical, as floodwater often contains bacteria, debris, and other contaminants. With a Certified Dry Guarantee, PDQ Restoration ensures the home meets strict industry standards, restoring safety and preventing long-term issues caused by lingering moisture.

Burst Pipe Repair

In the aftermath of a burst pipe, we partner with licensed plumbers to quickly identify and address the root cause of the issue before beginning the water damage restoration process. Burst pipes can occur in various areas of a home, often leading to significant damage if not caught early. Bathroom pipes hidden behind walls can rupture due to freezing temperatures or aging plumbing, causing water to seep into drywall and flooring. Kitchen sink leaks are another common issue, where a failed pipe under the sink can flood cabinets and spread to surrounding areas. In basements, exposed pipes are more vulnerable to extreme cold, making them prone to freezing and bursting, often leading to widespread flooding. Appliance-related pipe failures, such as washing machine or dishwasher supply lines, can release large amounts of water quickly, soaking floors and nearby walls. By working closely with professional plumbers, PDQ Restoration ensures that the underlying plumbing issue is fixed first, preventing recurring leaks and future water damage.

Sewage Cleanup in Hackettstown, NJ

A sewage backup can occur due to toilet overflows, clogged drains, main sewer line breaks, or septic system failures, leading to hazardous wastewater flooding into homes. Basements, bathrooms, and laundry rooms are especially vulnerable, as sewage can back up through floor drains, toilets, or sinks, contaminating flooring, walls, and belongings. If not addressed immediately, black water from a sewage backup can cause severe structural damage, spread bacteria, and create foul odors that linger. Sanitization and decontamination are critical, as sewage water often carries bacteria, viruses, and hazardous waste that can pose serious health risks. With our Sanitization Process Guarantee, we ensure the home meets strict industry standards, preventing long-term damage and restoring a clean, safe living environment.

Mold Remediation in NJ

Mold growth can quickly take over your home due to water damage, high humidity, or poor ventilation, spreading across walls, ceilings, and floors. Black mold is especially dangerous, releasing spores that can affect your health and indoor air quality. Basements, attics, bathrooms, and crawl spaces are some of the most common areas where mold thrives, and if left untreated, it can weaken structures, stain surfaces, and cause persistent odors. At PDQ Restoration, we handle mold remediation from start to finish to ensure your home is safe and mold-free. We begin with mold testing to identify the extent of the issue, followed by mold removal, mold mitigation, and mold abatement to eliminate spores and prevent further spread. Using advanced containment methods, HEPA filtration, and antimicrobial treatments, we sanitize all affected areas and dry them thoroughly to prevent regrowth. Our mold treatment and mold cleanup process ensure contaminated materials are either restored or safely removed in Hackettstown.

Water Extraction

Water extraction is a crucial first step in minimizing damage after a flooded basement, burst pipe, sewage backup, or appliance leak. Standing water can quickly seep into carpets, hardwood floors, drywall, and insulation, leading to mold growth, structural weakening, and costly repairs. Basements are especially vulnerable, as water can pool in low-lying areas, saturating foundations and creating the perfect environment for mold and mildew. In kitchens and laundry rooms, overflowing sinks, dishwashers, and washing machines can release large amounts of water that spread rapidly. Without immediate water extraction, moisture can linger in hidden areas, causing long-term damage and unhealthy conditions in your home. At PDQ Restoration, we provide fast, professional water extraction, using high-powered pumps, industrial vacuums, and advanced moisture detection tools to remove standing water in Hackettstown. When water damage strikes, PDQ Restoration is here to restore your home quickly and efficiently.

Fire Damage Restoration in Hackettstown, NJ

Our process for fire damage restoration starts with a thorough inspection to assess the full extent of fire, smoke, and soot damage to your home or business. Our IICRC-certified technicians document everything with photos and moisture readings to support your insurance claim and ensure nothing is missed. We immediately set up HEPA-filtered air scrubbers and hydroxyl generators to begin removing soot particles and neutralizing smoke odors. Our team deep-cleans all affected surfaces—including walls, ceilings, contents, and HVAC systems—to restore safe air quality throughout your property. We handle the proper disposal of contaminated food and medications, sanitize every impacted area with hospital-grade cleaners, and replace all HVAC filters. With our No Smoke Odor Guarantee, we won’t remove our equipment until your home is free of smoke odors.

Smoke Odor Removal

Our smoke odor removal services in Hackettstown, New Jersey are designed to eliminate even the most stubborn smoke and soot odors from your home or business. Our IICRC-certified technicians use industrial hydroxyl generators, HEPA 500 air scrubbers, and odor-neutralizing agents to remove smoke particles, volatile organic compounds (VOCs), and toxic gases left behind after fire damage. We perform a detailed assessment, clean and deodorize all affected surfaces, and provide full HVAC system cleaning, including duct fogging and air filter replacement. Soft contents like clothing, upholstery, and bedding are treated off-site using ozone-free deodorization methods. Our proven smoke damage restoration process ensures complete odor elimination and indoor air quality restoration. We don’t remove our equipment until your property meets post-treatment standards and passes our No Odor Guarantee. Serving Sparta, Boonton, Summit, Randolph, and surrounding NJ communities, PDQ Restoration delivers fast, effective smoke odor removal you can trust.

Biohazard Cleanup in Hackettstown, NJ

At PDQ Restoration, our biohazard cleanup services in New Jersey are handled with precision, compassion, and strict adherence to OSHA and EPA guidelines. Whether you’re dealing with a crime scene, unattended death, suicide, trauma event, or blood cleanup, our certified technicians are equipped with specialized PPE, hospital-grade disinfectants, and biohazard containment tools to restore the affected area safely and discreetly. We begin by sealing off the site to prevent cross-contamination, followed by a comprehensive assessment and systematic removal of biohazardous materials. Using advanced cleaning techniques and odor neutralization equipment—including enzyme cleaners, HEPA vacuums, and hydroxyl generators—we fully decontaminate and deodorize the space. All biological waste is properly bagged, labeled, and disposed of in compliance with New Jersey regulations. Our final inspection ensures the property is safe, habitable, and free from pathogens. Whether you’re in Hackettstown, Morristown, Boonton, Randolph, or nearby, PDQ Restoration offers 24/7 emergency response, transparent estimates, and end-to-end insurance support—delivering trusted, compassionate biohazard cleanup when you need it most.

PDQ Restoration – Our Unmatched Guarantees for Fire & Water Damage Restoration

When it comes to water damage restoration in Hackettstown, PDQ Restoration stands out with three industry-leading guarantees that ensure your property is restored safely, effectively, and thoroughly:

No Odor Guarantee – We promise complete odor elimination from water, fire, smoke, or sewage damage, ensuring your home or business is fresh and livable.

Sanitizing Process Guarantee – Our exclusive 10-step sanitizing process ensures your property is thoroughly disinfected to remove harmful bacteria and prevent mold growth.

Certified Dry Guarantee – We do not leave until your property meets industry-standard drying levels, preventing future mold, rot, and structural damage.

At PDQ Restoration, we work for you, not the insurance companies. Our local family-owned & women owned team is dedicated to providing fast, reliable, and 5-star-rated water damage restoration services in Hackettstown and surrounding towns.

Our customers love us!

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Customer Reviews from Hackettstown and Surrounding Areas ( 5
from 12 reviews )

Happy Customers across Hackettstown and Surrounding Areas

Completed Jobs from Hackettstown

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September 29, 2025 | Hackettstown, NJ

Brandon H.’s finished basement in Hackettstown, NJ sustained serious water damage that led to extensive mold growth across the floor and lower wall sections. The cause was a previously undetected leak that had saturated the basement carpet and subfloor over several weeks, creating ideal conditions for microbial growth. PDQ Fire & Water Damage Restoration was brought in to handle both water damage mitigation and black mold remediation. In Hackettstown, water damage in finished basements often leads to structural mold when moisture is trapped beneath flooring or behind baseboards. The restoration process included water extraction, mold inspections & remediation, and controlled demolition of mold-damaged materials. Brandon’s homeowner’s insurance covered the loss through a combined water damage and mold remediation insurance claim in Hackettstown.

The Hackettstown water damage cleanup began with moisture mapping, HEPA containment, and removal of mold-infested carpet and flooring materials. PDQ’s technicians performed structural mold remediation, treating exposed wood framing and subflooring with EPA-registered antimicrobial agents. Air scrubbers and dehumidifiers were used throughout the basement to remove airborne mold spores and reduce humidity. In Hackettstown, mold growth from basement water damage requires aggressive drying protocols and clearance testing to confirm complete remediation. PDQ also provided Brandon with a sample mold test PDF and full documentation for insurance reporting. After meeting dry standards and passing post-remediation verification, the Hackettstown basement was cleared for reconstruction.

September 20, 2025 | Hackettstown, NJ

Homeowner Stephanie L. contacted us after discovering water dripping from the ceiling into the upstairs hallway of her Hackettstown, NJ home. A plumbing issue in the floor above had caused a leak that soaked the ceiling drywall and carpeted hallway below. To prevent further damage and control the affected area, our technicians quickly installed containment plastic to isolate the ceiling and hallway section. Water damage restoration in Hackettstown, NJ began with careful water extraction from the carpet and padding, followed by controlled ceiling demolition to access and dry the affected cavity. The loss was covered under the homeowner’s insurance as a sudden plumbing failure.

This Hackettstown, NJ water damage cleanup included placing air movers and dehumidifiers within the containment to focus drying efforts. The saturated ceiling drywall was removed to expose wet framing, which was treated with antimicrobial solutions to prevent mold. The carpet and padding were dried in place where possible, with moisture readings taken throughout the process to confirm progress. Technicians also coordinated with a plumber to resolve the source of the leak before reconstruction. By using proper containment and drying protocols, our team completed the water damage mitigation in Hackettstown, NJ efficiently, ensuring no spread to adjacent rooms. This case shows how fast containment and targeted drying are crucial during ceiling leak events in Hackettstown, NJ homes.

August 30, 2025 | Hackettstown, NJ

Kevin D. experienced a burst pipe in the back corner of his basement in Hackettstown, NJ, leading to widespread water damage across the carpeted floor and lower wall sections. The pipe failure released gallons of water before it was shut off, saturating drywall, insulation, and flooring materials in the affected area. When the PDQ Restoration team arrived at the Hackettstown, NJ, home, standing water and damp structural elements required immediate mitigation to prevent further damage. Water extraction and structural drying were crucial to stop mold growth and salvage as much of the basement as possible. The homeowner’s insurance covered the water damage restoration, enabling a swift and complete response by the PDQ Restoration team in Hackettstown, NJ.

The PDQ Restoration team performed targeted water extraction and removed the soaked carpet and padding from the Hackettstown, NJ, basement. Wet drywall was cut away in the corner where the burst pipe had leaked, and drying equipment was set up to treat the surrounding wall cavities. In Hackettstown, NJ, water damage from basement pipe bursts often hides behind walls and beneath flooring, so thermal imaging was used to locate residual moisture. Structure drying, dehumidification, and insulation removal were completed to fully restore the space. The PDQ Restoration team documented all water damage restoration steps for insurance claims, ensuring a smooth process for the Hackettstown, NJ, homeowner.

August 18, 2025 | Hackettstown, NJ

Natalie C. experienced unexpected water damage in her Hackettstown, NJ home when a pipe burst in the ceiling of the hallway leading to the living room. Water rapidly spread across the ceiling, saturating insulation, drywall, and light fixtures before dripping down into the hallway flooring and adjoining living space. In Hackettstown, NJ, ceiling water damage from burst pipes often leads to extensive cleanup and repairs due to hidden moisture and the risk of mold growth inside ceiling cavities. The damage was immediately reported to the homeowner’s insurance company and was deemed a covered loss under her policy, which included provisions for sudden water releases.

The water damage restoration team in Hackettstown, NJ arrived quickly to perform water extraction, remove soaked ceiling materials, and install air movers and LGR dehumidifiers to dry the structural framing and surrounding areas. Moisture mapping revealed elevated readings in both the hallway and part of the living room, requiring targeted structure drying and antimicrobial treatment to prevent microbial contamination. Ceiling insulation was replaced, drywall was reinstalled, and all affected areas were deodorized to restore a safe living environment. This Hackettstown, NJ job emphasized the importance of fast action in burst pipe ceiling leaks, thorough moisture monitoring, and complete insurance-covered water damage restoration.

April 22, 2025 | Hackettstown, NJ

Sandra reached out to PDQ Restoration after discovering a broken slop sink connection pipe in the unfinished basement of her Hackettstown, NJ home. The pipe had burst unexpectedly during routine cleaning, flooding the basement with water and leaving pools around the sink area and storage corners. Concerned about lingering moisture and the potential for mold, Sandra needed immediate professional help to clean and sanitize the space thoroughly. Our water damage response team arrived at the Hackettstown property within an hour. The source of the leak—the slop sink’s pipe connection—was shut off and evaluated. We quickly removed standing water using commercial-grade extraction equipment. Despite being an unfinished space, the basement had absorbed a significant amount of water into the concrete floor and wooden framing, so moisture levels were elevated throughout. To combat the spread of humidity and damp air, we deployed powerful dehumidifiers and air movers to dry all surfaces, especially around the sink, utility area, and the basement’s far corners. The cleanup process in this Hackettstown home included deep sanitation of all wet areas. We applied antimicrobial solutions to exposed surfaces and wooden beams to eliminate the risk of mold and bacteria caused by the water intrusion. Even though the space lacked drywall or flooring, our team treated the environment with the same attention as a finished basement—ensuring that no hidden moisture or wet zones remained. Continuous monitoring confirmed that moisture and humidity levels were brought back to safe standards. PDQ Restoration worked efficiently to restore Sandra’s Hackettstown basement to a clean and dry condition. Our comprehensive moisture tracking, fast drying process, and professional sanitation methods gave Sandra peace of mind that her home was protected from future issues. The entire water cleanup was completed swiftly, allowing her to resume use of the basement without concern over water, moisture, or damp conditions.

November 13, 2024 | Hackettstown, NJ

The PDQ Restoration team quickly arrived at Ethan’s Hackettstown property to assess the extent of the fire damage. They began by removing charred debris and damaged materials from the kitchen to prepare the area for restoration. Air scrubbers were set up to eliminate smoke particles from the air and improve overall air quality in the home. The team meticulously cleaned soot from walls, ceilings, and nearby furniture, using specialized equipment and techniques. Deodorizing treatments were applied throughout the house to fully neutralize the smoke odor. Over the course of five days, PDQ worked diligently to stabilize and restore the property. Ethan’s insurance covered most of the costs, leaving him responsible only for the deductible. Thanks to PDQ’s swift and thorough response, Ethan’s Hackettstown, NJ home was well on its way to being fully restored, with the kitchen ready for rebuilding.

Real Client Needs in Hackettstown

Thomas D.

I called because I have what looks like mold growing in my basement carpet and I was referred by my HOA; I asked for a professional inspection and the company will reach out to schedule an assessment.