Testimonials for PDQ Restoration

We had a soot problem over the weekend during a snowstorm and PDQ came in, Elizabeth & Timmy made us feel very comfortable since it was so overwhelming for us. They did a wonderful job, and I am just so pleased with them all & would recommend them to anyone.

PDQ is by far the best company, I would recommend them to my friends & family. I had a leak in my basement and they came in and conquered. I suggest everyone use PDQ!

Our water heater flooded the basement and our insurance agent recommended PDQ to come out and help. They were here within 1 hour and were wonderful.

Reviews for PDQ Restoration

We ask each customer to review us after their project is complete. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
371 Reviews
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  • Ryan Liese
    Mendham Township, NJ
    Reviewed on May 31st, 2023

    I can’t speak highly enough for the entire team at PDQ. They were everything we could have hoped for during a time that could have been very stressful. They communicated incredibly well and reassured us along the way to make sure we understood everything that went into both their work and our insurance claim. The techs were thorough and accommodated our schedule whenever they could. They approached every conversation we had along the way with kindness and empathy. While I hope nobody has to deal with water damage, I would recommend PDQ to absolutely everyone.

  • Tae Sung
    Secaucus
    Reviewed on April 20th, 2023

    After we had an incident with the oven fire, I did not know what to do. Until I called PDQ Fire & water restoration! Cheryl walked us through everything very thoroughly. Guided us through the whole process. Cheryl was very responsive and took the matter like it was her own! They also did a phenomenal job cleaning the house. Highly highly recommend if anyone has to go through with restoration of their properties.

  • Anna Lee
    Secaucus
    Reviewed on April 18th, 2023

    If you ever need assistance with cleaning after the fire incident, definitely recommend PDQ. Especially Cheryl was very kind and was professional with every step to get my place cleaned asap. She was here to genuinely help and didn't drag time for this frustrating process. She even reached out to my renter's insurance representative directly in order to save time. I had a very positive experience with this company and will recommend to anyone👌 Also, the cleaning took just 1 day and everything was squeaky clean. I cannot thank PDQ team enough to make my life so much better after the fire incident. They are not here to take your money, but actually genuinely want to help your needs. Thank you Cheryl and PDQ team for this fast process! I cannot thank enough!

  • Cara Scott
    Cranford
    Reviewed on April 17th, 2023

    PDQ did an excellent job. They are prompt, thorough, attentive, and easy to work with especially Nart, Azer, David, & Henry.

  • Brian Agnew
    Washington
    Reviewed on April 16th, 2023

    Great service and easy to work with. Would use again.

  • Lawrence Oppel
    Long Valley
    Reviewed on April 12th, 2023

    We had a great experience, great service. The house is cleaner than it has ever been. Highly recommended. Only way to go after a fire. Cheryl was exceptionally helpful, efficient and on time.

  • Joanna Howard
    Maplewood
    Reviewed on April 10th, 2023

    I would recommend PDQ to anyone that needs water and mold remediation. From the initial call through managing the insurance co and clean up everyone I worked with at PDQ was professional.

  • Rick Tietjen
    West Milford
    Reviewed on April 9th, 2023

    Great people very helpful and on point. Cheryl was such a great pleasure to work with throughout the process.

  • Anthony Pisano
    Reviewed on March 28th, 2023

    Tim and Elizabeth showed the utmost in care and professionalism during our issue. The company and it's staff were responsive and the remediation was done in a short time.

  • Lori Gibbs
    Newark
    Reviewed on March 24th, 2023

    We had a small fire and contacted PDQ Restoration, Cheryl the Project Manager was attentive, immediately responsive, and answered all our questions while dealing with a difficult situation at our property, as the fire happened in our living space. Clean up was immediate and very thorough, any details we had questions about were addressed and taken care of professionally. Thank you!

  • James Nees
    Byram
    Reviewed on March 21st, 2023

    While I didn’t end up using this company, the employees are fantastic. I was in contact with Tim, the owner and he continued to help me even after another company took the job, as the insurance sent their people. He loves veterans, and regardless of not working with me he took the time to call me more than once to check in on me and to be sure I was getting the service I needed. 6 stars would be a better discrimination of the service provided by this company.

  • Christopher Soffel
    Reviewed on March 17th, 2023

    Great company!

  • Ashley McInerney
    Wantage
    Reviewed on February 22nd, 2023

    Had a wonderful experience using Cheryl and PDQ. Very professional and got the job done for us! Highly recommend.

  • Ellie Mae
    Reviewed on February 17th, 2023

    Very Kind

  • Teri Gifford
    Florham Park
    Reviewed on February 16th, 2023

    This company is wonderful, easy to work with and Az is exception. I highly recommend them.

  • Melissa Maniscalco
    Reviewed on January 29th, 2023

    Cheryl and her team have been absolutely amazing during this whole process. We suffered a fire in the office in October and their prompt responses and explanations of the process have been fantastic. We’ll be out of the office for a while but I have utter confidence in this team.Highly recommend this company!!!!

  • Naomi Hart
    Woodcliff Lake
    Reviewed on January 27th, 2023

    John and his team were polite, punctual, professional, considerate, and a pleasure to work with during a very difficult situation. I felt like I was in very good hands I highly recommend them!

  • BUSSARIN 555
    Reviewed on January 25th, 2023

    I called about water damage in home, woman on phone sounded busy, but was helpful and answered all my questions. Ended up not needing services because my husband took care of everything.

  • Kathryn Perez
    Califon
    Reviewed on January 18th, 2023

    Cheryl was fantastic. She helped us to efficiently get our house back to working order after a fire just before the holidays. Thank you so much Cheryl!!

  • Ryan Morris
    Reviewed on December 30th, 2022

    When water was running down two stories of my interior walls and collecting in my basement PDQ was at my house within hours of the initial damages. They monitored daily were responsive and knowledgeable and generally made me feel like we were in good hands during a very difficult situation. Thanks PDQ.

  • Kurt Uhlman
    Reviewed on December 15th, 2022

    Had leak from upstairs bathroom. They came promptly set up barrier to prevent mess. cleaned as they worked and got the water out. Would use again!

  • Michael Bale
    Reviewed on December 13th, 2022

    PDQ was fantastic coming in and making sure we knew we were in good hands. Cheryl explained how everything works, got the right people involved and made sure we knew what was going on the whole time. It was extremely reassuring knowing that everything was going to be ok and that the right professionals were involved. Everything was up front, and the work was thorough as well high quality through and through.

  • Andrea Donelan
    Reviewed on November 24th, 2022

    I highly recommend PDQ Restoration and Cheryl Knox. She was professional, courteous and knowledgeable. Cheryl explained every detail of the process and eased any anxiety related to the damage.

  • Christian Raphalides
    Reviewed on November 21st, 2022

    Our experience with PDQ has been terrific. Cheryl our case manager immediately set my mind at ease and took charge with amazing professionalism. She assisted us every step of the way from insurance claim, to cleaning, to rebuild. She definitely helped make a difficult time more manageable and bearable. John and his techs did a great job removing the soot, smoke and damage. The entire team was very courteous, respectful and knowledgeable. I highly recommend their services and would definitely use PDQ again (though no offense, hope I never need to).

4.98 out of 5 ( 371 Reviews )