Testimonials for PDQ Restoration

We had a soot problem over the weekend during a snowstorm and PDQ came in, Elizabeth & Timmy made us feel very comfortable since it was so overwhelming for us. They did a wonderful job, and I am just so pleased with them all & would recommend them to anyone.

PDQ is by far the best company, I would recommend them to my friends & family. I had a leak in my basement and they came in and conquered. I suggest everyone use PDQ!

Our water heater flooded the basement and our insurance agent recommended PDQ to come out and help. They were here within 1 hour and were wonderful.

Reviews for PDQ Restoration

We ask each customer to review us after their project is complete. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.98
371 Reviews
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  • Patricia P
    Hackettstown, NJ
    Reviewed on November 13th, 2023
    • How would you rate your overall experience with PDQ Restoration?
    • How likely are you to refer us to your family or friends?

    Comment: Very professional, fast friendly and clean!

  • Suzanne T
    Madison, NJ
    Reviewed on November 10th, 2023

  • Vincent N
    Fair Lawn, NJ
    Reviewed on November 8th, 2023

    They made the process quick easy and efficient they are very knowledgeable and got the job done thank you PDQ Restoration

  • Leslie K
    Reviewed on November 8th, 2023

    Professional and knows how to handle the water. Works directly with the insurance agency so easy for the homeowner. Very prompt would absolutely recommend!

  • Phil Di Perna
    Clifton, NJ
    Reviewed on November 8th, 2023

    Had water damage throughout my basement and PDQ came the same day and started the process. They set up their equipment and took out the damage. They came everyday after until the basement was completely dry. All the employees were knowledgeable, responsive, and worked hard to get the job done.

  • Gregory A
    Rockaway, NJ
    Reviewed on November 7th, 2023

    Had water damage to a bedroom and the kitchen area and the guys from PDQ were on top of it from the first phone call! Azar and Henry couldn’t have been more helpful and pleasant and made the difficult situation super easy, as they guided me step by step through the entire process.

  • KP
    Madison, NJ
    Reviewed on October 27th, 2023
    • How would you rate your overall experience with PDQ Restoration?
    • How likely are you to refer us to your family or friends?

    Comment: Cheryl Knox is fantastic! She got back to me quickly and professionally, and her knowledge of fire remediation and her enthusiastic demeanor helped me to see the light at the end of the very long tunnel.

  • Imee L
    Jersey City
    Reviewed on September 20th, 2023
    • How would you rate your overall experience with PDQ Restoration?
    • How likely are you to refer us to your family or friends?

    Comment: PDQ RESTORATION IN BIG CAPS- big heart, honesty, hard working, expertise, ethical. They really look out for me. I ran around looking for a mold remediation company and out of 3 companies I chose them for the values. Their good ethics and values also helped my pocket . I’m very satisfied w the work they did at my house. I hope you will go in the same direction I went . Go with PDQ you will be ok .

  • Maria Gerula
    Clifton, NJ
    Reviewed on September 12th, 2023
    • How would you rate your overall experience with PDQ Restoration?
    • How likely are you to refer us to your family or friends?

    Comment: The best Service.

  • Vanessa Janeira
    Reviewed on August 23rd, 2023

    Very professional!! Leo and his team were amazing!! They did a great job!! I highly recommend PDQ Restoration.

  • Phil DiPerna
    Fair Lawn
    Reviewed on August 17th, 2023

    Had water damage throughout my basement and PDQ came the same day and started the process. They set up their equipment and took out the damage. They came everyday after until the basement was completely dry. All the employees were knowledgeable, responsive, and worked hard to get the job done.

  • Jianwen Luo
    LIVINGSTON, NJ
    Reviewed on August 16th, 2023
    • How would you rate your overall experience with PDQ Restoration?
    • How likely are you to refer us to your family or friends?

    Comment: I feel fortunate to come across great people like Cheryl, Christian, John and many others I do not get names but did an excellent job to help out during my worst time.\r\nThe crew took time and did an excellent job while Cheryl patiently answers all my question, day and night. There was one night I texted her a message at midnight, thought she could pick up next day, only found out she texted me. I was embarrassed. But that is just a small story shows how dedicated she is. Thanks again to PDQ team.

  • Kevin C
    Reviewed on August 6th, 2023

    I only review companies when I feel they go above and beyond the normal expectations. In this case, PDQ really impressed me, especially Chris, Cheryl and Leo. Chris and Cheryl gave me peace of mind that my house would be back to normal in no time. Chris and Cheryl were very communicative and meticulous to make sure everything was fixed appropriately. I knew what was happening, when and why. The process was simple, fast and they made it easy considering the unfortunate circumstances.

  • Matt Meyer
    Reviewed on August 5th, 2023

    Very quick and did an awesome job! These guys really know what to do when a disaster happens. 10/10

  • David G
    Reviewed on August 4th, 2023

    I recently needed a post-fire cleanup and partnered with PDQ Fire & Water Damage Restoration. They did an excellent job cleaning the walls, appliances, kitchen, and living room, and got the air quality back to normal. The team was thorough and efficient. Special thanks to the manager, Leo, for his clear communication and attention to detail. Great customer service from start to finish. Thanks again!

  • Christopher Coleman
    Morristown
    Reviewed on August 1st, 2023

    Great working with them. Upfront and honest

  • Natacha Montanez
    Pompton Plains
    Reviewed on July 21st, 2023

    The team was great and very responsive. They communicated with us along the way to make sure we understood everything that went into their work. The techs were thorough. They treated the situation like this was happening to them, they respected our home and property. While I hope nobody has to deal with water damage, I would recommend PDQ to absolutely everyone.

  • Steven O'Leary
    Sparta Township
    Reviewed on July 17th, 2023

    PDQ was at my home within 45 minutes of the initial call with Lance and he sent a large crew to handle a very large job. Lance’s sense of urgency was refreshing in a time of crisis. Azar took the lead on site and had an excellent customer centric attitude making sure to keep me updated during a 6 day clean up. The damages were extensive and we are devastated, but PDQ was excellent.

  • Christine Montufar
    Reviewed on July 7th, 2023

    Our tech, David, was exceptionally helpful, friendly, informative and diligent. I would highly recommend this company.

  • Joleen Sadlon-McAtee
    Glen Gardner
    Reviewed on July 3rd, 2023

    Pros: Integrity, Work Ethics, Superior Customer Service PDQ Restoration is a company with a solid business model and uses it from start to finish including the employees they hire and contractors they refer to. Specifically, Project Manager Cheryl Knox is a woman who knows her job and performs it with skill and compassion. Clearly these home emergencies are very stressful for a homeowner and Cheryl manages this by communicating daily with you, sometimes multiple times if necessary , contacting the insurance company and collaborating with contractors then keeping you informed of the progress. I would not have been able to do this project without her skill, guidance and kindness. In addition to Cheryl Knox, I want to mention the following people and companies specifically because they are well deserving and it speaks to the integrity of PDQ's vetting process. Monica and her Team are quick, efficient and completed their part of the clean up to excellence, Chris, David and John worked in a hot, smelly, dirty basement for days, I never heard a complaint and they were always asking me "can we do anything more for you.....is there anything you need ?", Adam's Team from CRDN Textiles took every piece of clothing I own, and returned it cleaned and folded in a box, Clean Air Technologies worked quickly to remove soot from AC ducts, and Frank from Frank's Painting and Home Improvements is in the process of renovation with me now-communicating often, collaborating with the insurance company to explain and advocate for the cost of repairs. Everyone involved in this project has treated me and my home with respect and kindness and for that, I am grateful. This is a company I would recommend without hesitation.

  • Sue Ananian
    Mahwah
    Reviewed on June 29th, 2023

    Dave and Leo [with the help of John and Don over these 5 days] have been amazing! Professional, thoughtful and kind in the middle of chaos. The company sent people to check on the job and see how we were all doing also. They have all the insurance stuff taken care of too. Leo, Dave and the other guys were obviously well trained in the clean up, worked into the wee hours when needed and were patient in explaining things to us. Inter personal skills are excellent in challenging times. Just really good people! The water wasn't their fault or ours; stuff happens, but it was a blessing to have them on our team. They truly made the nightmare doable and relieved so my anxiety. We highly recommend them. Our basement is dry and now normalcy begins again. Thank you, guys!

  • Bon Goo
    Clifton
    Reviewed on June 29th, 2023

    PDQ was quick and professional in helping me deal with a water leak. They were very great at communicating every detail during the ordeal. I would definitely use their services again.

  • Rohit Kumar Singh
    Parsippany-Troy Hills, NJ
    Reviewed on June 23rd, 2023

    PDQ restoration were really responsive and did a great job cleaning up my home. Specially Cheryl. she was very responsive and went out of her way to help me beyond.

  • J
    Reviewed on June 16th, 2023

    Had a fire in February. PDQ responded right away to the scene. Very quick response. Eddie and Cheryl were fantastic getting all the work done in a timely manner. Will definitely recommend.

4.98 out of 5 ( 371 Reviews )