Homeowner Carla T. in Martinsville, NJ experienced significant water damage after a burst pipe in her basement caused extensive flooding. The incident occurred during a cold snap, when a frozen section of copper plumbing cracked and released water throughout the finished lower level. Martinsville’s fluctuating winter temperatures often contribute to water pipe breaks, and in this case, the basement’s insulation had shifted, leaving pipes exposed. Our emergency response team arrived quickly to begin water extraction and mitigate the risk of structural damage. Fortunately, the water damage restoration was covered by the homeowner's insurance, streamlining the restoration process.
Our Martinsville, NJ crew began by removing soaked drywall and wet insulation before setting up high-powered air movers and dehumidifiers for full structure drying. Specialized equipment was used to detect hidden moisture behind basement walls to prevent future mold growth. With saturated carpet removed and the subfloor treated, our technicians focused on wood floor water damage prevention in adjoining rooms. The burst pipe was repaired and the plumbing inspected to prevent a recurrence. Throughout the job in Martinsville, NJ, detailed documentation supported the insurance claim and ensured full coverage of water mitigation services. By the end of the week, Carla’s Martinsville basement was restored to pre-loss condition and thoroughly dried to industry standards.






