Job completed for Melissa K. - Franklin, NJ - Water Damage

Completion date: August 5, 2025

Location: Franklin, NJ

Solutions provided:

Homeowner Melissa K. in Franklin, NJ experienced sudden water damage in her finished basement due to a burst water heater. The rupture occurred overnight, releasing dozens of gallons of water that flooded the basement floor, soaking carpet, laminate flooring, and drywall up to several inches. When PDQ’s emergency water damage team arrived, they immediately shut off the water supply and began water extraction to limit further damage. Due to saturation, the affected flooring had to be completely removed, and technicians performed a flood cut—removing the bottom two feet of drywall—to allow for full structural drying. Industrial dehumidifiers and air movers were deployed to prevent secondary damage and microbial growth.

Water heater failures are one of the leading causes of water damage in finished basements across Franklin, NJ, often requiring extensive mitigation efforts. In this case, PDQ’s technicians conducted a full moisture inspection and documented all damage for the homeowner’s insurance, which covered the cost of mitigation and restoration. Finished basements in Franklin, NJ are particularly vulnerable to appliance-related water losses, especially when storage, carpeting, and drywall are involved. The flood damage required multiple drying days and careful monitoring to ensure the subfloor and wall cavities reached acceptable moisture levels. This job demonstrates the critical need for timely water damage restoration services in Franklin, NJ when sudden mechanical failures like burst water heaters impact living spaces.

Team members on this project:

Jerry Katz