Cheryl Knox
Mitigation Project Manager
Hobbies: Going to the Theatre. Playing hand-bells.
Cheryl Knox
Mitigation Project Manager
About Cheryl Knox:
Cheryl is the competitive one of the PDQ Team. She is the one always winning the awards, from pumpkin carving to getting the most Google reviews.
When she isn't seeing a Broadway or Off-Broadway show, you can find her practicing her hand-bells with her Choir at Church.
Cheryl is an amazing project manager for our smoke and fire jobs. She is a tough boss; nothing gets by her. We are lucky to have her on the PDQ Team.
Customers love working with Cheryl Knox
See AllJobs Completed by Cheryl Knox
See AllMorris Plains, NJ
November 17, 2025
Olivia K. experienced severe water damage in her Morris Plains home after a sudden water pipe break caused extensive flooding throughout the first-floor living areas. The burst pipes saturated drywall, wet insulation, and several zones of wood floor water damage, triggering rapid moisture migration across the Morris Plains property. Because the loss was covered by insurance, technicians began immediate water extraction and structural drying in Morris Plains with full documentation prepared for the adjuster. Additional issues were discovered during inspection, including appliance leak cleanup needs from a leaking dishwasher that introduced even more moisture to adjacent cabinetry. Moisture mapping and thermal imaging identified hidden saturation related to a main water line break, requiring controlled demolition in targeted areas of Morris Plains. Specialized drying mats were deployed to stabilize and flatten cupped flooring affected by prolonged exposure.
During the restoration phase, the Morris Plains residence underwent high-capacity dehumidification, aggressive air movement, and detailed structural drying to eliminate moisture trapped within subfloors and framing cavities. Wet insulation removal was necessary after prolonged saturation from burst pipes, followed by sanitation steps to prevent microbial activity in the Morris Plains home. Technicians monitored daily moisture readings and adjusted equipment to ensure all affected materials reached proper dry-standard thresholds. Additional inspections ruled out roof leaks but confirmed lingering moisture beneath several wood floor sections, extending the targeted drying cycle in Morris Plains. Documentation—including photos, drying logs, and moisture assessments—supported the insurance-covered mitigation work from start to finish. By project completion, the Morris Plains property had fully completed water extraction, structural drying, appliance leak cleanup, and wood floor water damage stabilization across all impacted areas.
Sparta, NJ
September 27, 2025
Anthony J.’s home in Sparta, NJ suffered extensive fire damage after faulty electrical wiring ignited along the side wall of his attached garage. The fire quickly spread through the garage's structural framing, producing heavy smoke, soot damage, and charring on adjacent drywall and ceiling joists. PDQ Fire & Water Damage Restoration arrived promptly to perform emergency board-up, secure the structure, and begin the fire restoration process. In Sparta, garage fire restoration often requires comprehensive soot removal, demolition of burned materials, and deodorization for smoke odor removal. Anthony’s fire damage insurance claim in Sparta covered all cleanup and reconstruction phases, including debris removal and smoke-damaged drywall replacement.
The Sparta fire damage restoration project included thermal fogging for smoke odor elimination, HEPA vacuuming of soot particles, and removal of fire-damaged insulation within the garage walls and ceiling. The attached garage's proximity to the main home meant duct system smoke removal was necessary to prevent cross-contamination. In Sparta, fire restoration services also involve thorough inspection of electrical systems before reconstruction, especially when faulty wiring is the fire’s origin. PDQ documented all fire damage in Sparta with photos, moisture and soot logs, and scope of work records for insurance purposes. Once the structure was cleared and cleaned, repairs began on the garage’s framing, electrical system, and interior finishes to restore the space to pre-fire condition.
Harding Township, NJ
September 11, 2025
Homeowner Rebecca S. reached out after a kitchen fire caused significant fire and smoke damage in her Harding Township, NJ residence. The fire originated from an unattended pan on the stovetop, quickly igniting cabinets, appliances, and surrounding surfaces. Flames were contained to the kitchen, but the entire first floor was impacted by heavy soot, smoke odor, and airborne particulates. Our fire damage restoration team began with emergency board-up and containment, followed by removal of all smoke-damaged drywall, cabinetry, and fire-damaged electrical fixtures. Kitchen fire damage often requires detailed cleaning and demolition to eliminate hazardous residues and lingering odors.
In Harding Township, NJ, kitchen fires are one of the most common causes of residential fire damage, and this case was no exception. Our team used HEPA filtration and thermal fogging to neutralize smoke odors and began the fire restoration process with a full structural cleaning. HVAC vents were professionally cleaned due to widespread smoke infiltration, and the homeowner’s insurance claim for the fire damage was approved in full. Fire damage restoration in Harding Township includes thorough soot removal, smoke odor removal, and restoration of fire-damaged structural components. This Harding Township kitchen fire job underscores the importance of a fast, professional response to prevent long-term smoke and soot damage in fire-affected homes.
Mountain Lakes, NJ
September 11, 2025
Homeowner Eric W. contacted us after discovering water damage in the bathroom of his Mountain Lakes, NJ home due to a leaking bathtub. Water had been escaping from a compromised seal around the tub, gradually seeping through the tiled floor and into the subfloor below. The damage extended to the ceiling of the room beneath the bathroom, where staining and bubbling paint became visible. Our water damage restoration team removed sections of water-damaged drywall and conducted moisture mapping to assess the extent of hidden water intrusion. Water extraction was followed by targeted structure drying using dehumidifiers and air movers placed both in the bathroom and the room below.
Bathroom water damage in Mountain Lakes, NJ often originates from slow leaks around tubs or showers that go unnoticed until secondary damage appears. In this case, our technicians lifted portions of tile to access trapped moisture and applied antimicrobial treatment to prevent mold growth. The subfloor was thoroughly dried, and affected ceiling areas in the room below were repaired. The homeowner filed a successful water damage insurance claim, which covered all restoration services. Water damage restoration in Mountain Lakes homes commonly involves leaking fixtures and tile floor penetrations that require careful drying and repairs. This Mountain Lakes, NJ bathroom job is a strong example of the structural impact a leaking tub can cause when water reaches concealed areas.
Haworth, NJ
June 15, 2025
Homeowner Gerry S. experienced a kitchen fire in his Haworth home, caused by an unattended stovetop that led to extensive smoke, soot, and fire damage. The fire spread quickly, affecting nearby rooms and requiring immediate emergency board-up and fire restoration. PDQ crews removed smoke-damaged drywall, cleaned soot from surfaces, and used advanced equipment for smoke odor removal. The HVAC system also underwent full duct system smoke removal. Gerry’s fire damage restoration in Haworth was fully covered by insurance. The kitchen sustained the most severe fire damage, while smoke and soot impacted the living room, hallway, and bedrooms. Technicians followed certified fire restoration protocols to clean and deodorize all affected areas. Soot-damaged contents were packed out, professionally cleaned, and returned after clearance. Final air quality testing confirmed the Haworth home was safe for reentry and ready for repairs.
Mount Arlington, NJ
April 17, 2025
Kinnelon, NJ
April 15, 2025
Mountain Lakes, NJ
April 2, 2025
Kinnelon, NJ
March 24, 2025
Tranquility, NJ
March 12, 2025
Montville, NJ
March 10, 2025
Chatham, NJ
February 22, 2025
Lafayette, NJ
January 9, 2025
Morristown, NJ
January 7, 2025
Dover, NJ
January 4, 2025
Green Pond, NJ
December 29, 2024
Bridgewater, NJ
November 21, 2024
Mendham, NJ
November 12, 2024
New Providence, NJ
November 9, 2024
Paterson, NJ
November 5, 2024
Little Falls, NJ
October 30, 2024
Florham Park, NJ
October 26, 2024
Pompton Plains, NJ
October 20, 2024
Riverdale, NJ
October 19, 2024
Ledgewood, NJ
October 12, 2024
Paramus, NJ
October 8, 2024
Mountain Lakes, NJ
October 2, 2024
Rockaway, NJ
September 25, 2024
Wayne, NJ
September 24, 2024
Lincoln Park, NJ
September 20, 2024
Wharton, NJ
September 7, 2024
Chatham, NJ
September 6, 2024
Rockaway, NJ
September 1, 2024
Chester, NJ
August 9, 2024
Short Hills, NJ
August 5, 2024
Stanhope, NJ
August 1, 2024
Landing, NJ
July 29, 2024
Chatham, NJ
July 25, 2024
Kinnelon, NJ
July 14, 2024
Berkeley Heights, NJ
July 9, 2024
Chester, NJ
May 1, 2024
Rockaway, NJ
April 3, 2024
Washington, NJ
March 7, 2024
Chatham, NJ
March 6, 2024
Madison, NJ
February 8, 2024
Morristown, NJ
January 12, 2024
Madison, NJ
January 9, 2024
Mendham, NJ
January 7, 2024
Boonton, NJ
January 5, 2024
Parsippany, NJ
January 4, 2024
Hanover, NJ
January 2, 2024
Madison, NJ
January 1, 2024
Rockaway, NJ
December 28, 2023
Jefferson, NJ
December 27, 2023
Denville, NJ
December 24, 2023
Mount Olive, NJ
December 23, 2023
Boonton, NJ
December 20, 2023
Hanover, NJ
December 19, 2023
Riverdale, NJ
December 16, 2023
East Hanover, NJ
December 14, 2023
Netcong, NJ
December 12, 2023
Victory Gardens, NJ
December 10, 2023
Mount Arlington, NJ
December 8, 2023
Roxbury, NJ
December 3, 2023
Lake Hopatcong, NJ
September 21, 2023
Lake Hopatcong, NJ
August 22, 2023
Millburn, NJ
August 18, 2023
West Caldwell, NJ
August 4, 2023
Hackettstown, NJ
July 31, 2023
Chester Township, NJ
July 24, 2023
Madison, NJ
July 19, 2023
Chester, NJ
June 14, 2023
Morristown, NJ
June 23, 2022
Hackettstown, NJ
May 5, 2022
Randolph, NJ
April 8, 2022
Boonton, NJ
March 24, 2022
Mount Olive, NJ
February 9, 2022
East Hanover, NJ
October 18, 2021
Jefferson, NJ
November 10, 2020
Summit, NJ
October 9, 2020
PDQ Fire & Water Restoration's Sunshine Events
The job of the Sunshine Committee is to make PDQ a fun place to work and have fun with each other.
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Bowling Night
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Escape Room
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Easter Egg Hunt
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Sweet 16 Basketball
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Ax Throwing at Stumpy's
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Murder Mystery Night
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White Elephant
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Thanksgiving Dinner at PDQ
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Dinner at The Reservoir Tavern
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Jack-o-Lantern Contest
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Bowling night Bowlers
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Halloween Jack-o'-lanterns



















