Job completed for Jessica M. - Franklin, NJ - Water Damage

Completion date: August 19, 2025

Location: Franklin, NJ

Solutions provided:

Jessica M. experienced extensive water damage in the finished basement of her Franklin, NJ home after a burst pipe behind the wall failed unexpectedly due to pressure buildup in an older plumbing joint. Water surged across the hardwood flooring and quickly migrated beneath the planks, saturating the subfloor and baseboards. In Franklin, NJ, fast action is essential when hardwood materials are involved to prevent cupping, warping, and long-term mold growth. The affected basement area required immediate attention, including water extraction, moisture mapping, and structure drying. The incident was covered by the homeowner’s insurance, which recognized the burst pipe as a sudden and accidental loss under the policy.

Crews in Franklin, NJ responded with targeted wood floor water extraction using suction mats and high-efficiency LGR dehumidifiers to stabilize moisture levels. Air movers and infrared cameras were used to ensure all moisture beneath the hardwood and in adjacent wall cavities was located and addressed. In several sections, planks were removed to allow for full subfloor drying, followed by antimicrobial treatment to prevent mold contamination in the basement space. The job required specialized knowledge of hardwood drying, burst pipe repair, and finished basement restoration—services often needed in Franklin, NJ homes with aging plumbing infrastructure. All work was completed with full documentation for the homeowner’s insurance claim.