Job completed for Sue J. - Lake Arrowhead, NJ - Water Damage

Completion date: June 26, 2025

Location: Lake Arrowhead, NJ

Why did the customer contact us?

Solutions provided:

The property manager of a commercial office building in Lake Arrowhead, NJ contacted us after a burst pipe on the second floor caused significant water damage throughout the structure. The pipe, located in a ceiling cavity above a conference room, froze overnight and ruptured, releasing hundreds of gallons of water that spread across multiple offices, down stairwells, and into the lobby. Burst pipes are a leading source of commercial water damage in Lake Arrowhead, especially during winter months when uninsulated lines are vulnerable to freezing. The building’s commercial insurance policy included full coverage for water extraction, structure drying, and restoration services.

Our Lake Arrowhead, NJ water mitigation team responded immediately, deploying extraction units to remove standing water from carpeting, tile, and subflooring. Ceiling tiles, insulation, and drywall were removed in affected areas to prevent mold development and expose saturated structural materials. High-capacity air movers and industrial dehumidifiers were strategically positioned throughout the office spaces to expedite the drying process. Moisture mapping was conducted daily to ensure complete structure drying and verify that no hidden pockets of moisture remained. All water damage restoration in the Lake Arrowhead building was documented for the insurance claim, and employees were able to resume limited operations within 48 hours. The job concluded with sanitation, deodorization, and preparation for final build-back services.

Team members on this project:

Jerry Katz