Job completed for Mark R. - New Milford, NJ - Water Damage

Completion date: May 30, 2025

Location: New Milford, NJ

Solutions provided:

When Mark R. returned to his New Milford home after work, he found water pouring from the ceiling of his finished basement. A burst pipe hidden in the ceiling between floors had failed, causing water to soak the drywall, insulation, and recessed lighting fixtures throughout the basement. PDQ Restoration responded immediately, beginning water extraction and removing saturated ceiling materials to expose the damaged pipe. The finished basement in New Milford had sustained widespread water damage, including affected flooring, wall cavities, and electrical components. The cleanup and restoration were fully covered under the homeowner’s insurance, enabling rapid mitigation and cleanup efforts.

PDQ Restoration’s technicians in New Milford deployed moisture meters and thermal imaging to assess the full extent of water migration. Wet insulation was pulled out of ceiling voids, and multiple sections of water-damaged drywall were removed to facilitate structure drying. High-powered dehumidifiers and air movers were used throughout the basement to control humidity and prevent mold growth. The team also inspected the HVAC system and nearby plumbing lines to ensure no additional vulnerabilities existed. Over several days, the PDQ Restoration crew in New Milford monitored and adjusted equipment until the space was completely dry, sanitized, and safe for reconstruction.

Team members on this project:

David Rebolledo, Jerry Katz