Job completed for Bryan L. - Andover, NJ - Sewage Damage

Completion date: May 28, 2025

Location: Andover, NJ

Solutions provided:

Bryan L. contacted PDQ after discovering that a broken toilet base connection had been leaking sewage-contaminated water beneath the bathroom floor of his Andover home. The slow, unnoticed leak had allowed black water to spread beneath the ceramic tile, contaminating the grout lines and subfloor. PDQ’s sewage removal team arrived promptly in Andover to begin biohazard cleanup procedures. The crew removed affected tile and baseboard materials, extracting all waste water and applying commercial-grade disinfectant throughout the bathroom. Air movers and dehumidifiers were used to dry the subfloor and prevent any future mold or bacterial growth.

This type of sewage intrusion—caused by a damaged toilet seal—requires professional sewage removal and detailed disinfecting services to ensure complete decontamination. In Bryan’s Andover home, the restoration process included removal of sewage-saturated grout, replacement of damaged underlayment, and deodorizing the entire bathroom space. A comprehensive disinfecting service was provided to eliminate pathogens from all affected surfaces. Because the homeowner carried sewage backup coverage in his insurance policy, the restoration project in Andover was processed as a covered claim. This incident highlights the hidden risks of broken toilet seals and the importance of fast, expert biohazard cleanup to protect both property and health.

Team members on this project:

Jerry Katz