Job completed for Sandra M. - Hackettstown, NJ - Water Damage

Completion date: April 22, 2025

Location: Hackettstown, NJ

Solutions provided:

Sandra reached out to PDQ Restoration after discovering a broken slop sink connection pipe in the unfinished basement of her Hackettstown, NJ home. The pipe had burst unexpectedly during routine cleaning, flooding the basement with water and leaving pools around the sink area and storage corners. Concerned about lingering moisture and the potential for mold, Sandra needed immediate professional help to clean and sanitize the space thoroughly.

Our water damage response team arrived at the Hackettstown property within an hour. The source of the leak—the slop sink’s pipe connection—was shut off and evaluated. We quickly removed standing water using commercial-grade extraction equipment. Despite being an unfinished space, the basement had absorbed a significant amount of water into the concrete floor and wooden framing, so moisture levels were elevated throughout. To combat the spread of humidity and damp air, we deployed powerful dehumidifiers and air movers to dry all surfaces, especially around the sink, utility area, and the basement’s far corners.

The cleanup process in this Hackettstown home included deep sanitation of all wet areas. We applied antimicrobial solutions to exposed surfaces and wooden beams to eliminate the risk of mold and bacteria caused by the water intrusion. Even though the space lacked drywall or flooring, our team treated the environment with the same attention as a finished basement—ensuring that no hidden moisture or wet zones remained. Continuous monitoring confirmed that moisture and humidity levels were brought back to safe standards.

PDQ Restoration worked efficiently to restore Sandra’s Hackettstown basement to a clean and dry condition. Our comprehensive moisture tracking, fast drying process, and professional sanitation methods gave Sandra peace of mind that her home was protected from future issues. The entire water cleanup was completed swiftly, allowing her to resume use of the basement without concern over water, moisture, or damp conditions.

Team members on this project:

Chris Baresh, Leo Trinidad