Job completed for Mark J. - Kinnelon, NJ - Water Damage

Completion date: April 14, 2025

Location: Kinnelon, NJ

Solutions provided:

Mark contacted PDQ Restoration after his water heater unexpectedly burst in the unfinished basement of his Kinnelon, NJ home. The malfunction released gallons of water across the concrete floor, quickly spreading to storage areas filled with boxes, tools, and seasonal decorations. By the time Mark discovered the issue, much of the basement was wet, and some of his stored contents had already begun absorbing moisture. He needed immediate help to prevent long-term damage to both the structure and his belongings.

PDQ Restoration arrived promptly at the Kinnelon property and began extracting the standing water from the unfinished basement using high-capacity pumps and wet vacuums. We carefully evaluated all affected contents, helping Mark sort and prioritize what could be saved. Non-porous items like plastic bins and tools were cleaned and sanitized, while wet cardboard boxes and damaged materials were safely discarded. Our technicians set up commercial air movers and dehumidifiers throughout the basement to tackle the excess moisture and reduce the damp, humid conditions.

With the water fully removed, we treated the concrete floors and exposed framing with antimicrobial solutions to eliminate any bacteria and reduce the risk of mold growth. Throughout the process, we took daily moisture readings to confirm the environment was no longer wet or at risk for further damage. We also worked with Mark’s insurance provider, documenting all losses and restoration work to help streamline his claim and minimize out-of-pocket costs.

In just a few days, Mark’s basement in Kinnelon, NJ, was fully dry, clean, and safe to use again. PDQ Restoration helped salvage valuable belongings and prevented a small disaster from becoming a much larger issue. Homeowners in Kinnelon can count on PDQ for quick, reliable restoration when water heaters fail and leave basements wet and full of moisture.

Team members on this project:

Nart Bachok, Johan Adames