Job completed for Brandon K. - Short Hills, NJ - Water Damage

Completion date: April 9, 2025

Location: Short Hills, NJ

Solutions provided:

Brandon reached out to PDQ Restoration after discovering a broken pipe leaking from the ceiling of his finished basement in Short Hills, NJ. The pipe had burst overnight, soaking through the ceiling drywall and causing significant water damage to the carpeted floor below. By the time Brandon found it, the entire area felt damp, and water had already begun to saturate the furniture and baseboards. Concerned about moisture buildup and potential mold growth, he knew he needed immediate help from a trusted restoration expert.

Our PDQ team responded quickly to the Short Hills property and conducted a thorough moisture inspection of the basement. Using advanced thermal imaging, we identified wet insulation, ceiling panels, and damp zones spreading across the carpeted area. To stop the damage from worsening, we carefully removed all saturated ceiling materials and set up a controlled containment area to keep moisture and debris from affecting the rest of the home. High-powered water extractors were used to pull water from the carpet, followed by the deployment of industrial air movers and dehumidifiers to reduce humidity and promote rapid drying.

Over the next few days, we continuously monitored the moisture levels throughout the basement, adjusting equipment as necessary to ensure every wet surface was fully dried. Once the area was no longer damp, we applied antimicrobial treatments to all affected surfaces to sanitize the space and prevent bacterial or mold growth. The carpet, which had absorbed a large volume of water, was assessed and partially removed where necessary to protect the subfloor. Throughout the process, we worked directly with Brandon’s insurance company to ensure his claim was handled efficiently and accurately.

By the end of the restoration, Brandon’s finished basement in Short Hills, NJ, was fully dry, sanitized, and ready for repairs. Thanks to PDQ’s fast response and professional service, this Short Hills homeowner avoided long-term structural and moisture issues. Residents in Short Hills can rely on PDQ Restoration whenever water finds its way into places it doesn’t belong—especially when ceilings and carpets are involved.