Job completed for Olivia B. - Mountain Lakes, NJ - Water Damage

Completion date: April 2, 2025

Location: Mountain Lakes, NJ

Solutions provided:

Olivia B. contacted PDQ Restoration after discovering a steady leak from a pipe above the drop ceiling in her finished basement in Mountain Lakes, NJ. The water had been dripping for days, slowly soaking into the ceiling tiles, insulation, and drywall behind the bathroom wall. Moisture built up unnoticed, leaving the entire area damp and humid with several ceiling tiles sagging and stained. The carpet near the bathroom felt wet, and the air smelled musty and unclean, raising concerns about mold and hidden water damage. Olivia realized the leaking pipe had already done significant damage and needed immediate water cleanup, drying, and sanitizing in her Mountain Lakes, NJ home.

PDQ Restoration arrived quickly to assess the water damage and begin cleanup in Mountain Lakes, NJ. We removed saturated ceiling tiles, dried out wet insulation, and used industrial fans and dehumidifiers to eliminate moisture throughout the space. All impacted surfaces were fully cleaned and sanitized to prevent microbial growth. Olivia was impressed with our professionalism and communication during the restoration of her Mountain Lakes, NJ basement. We helped her through the insurance process and left her confident that the water damage was fully resolved. Now her Mountain Lakes, NJ home is clean, dry, and safe once again.

Team members on this project:

Cheryl Knox, Chris Baresh