Job completed for Amanda K. - Kinnelon, NJ - Water Damage

Completion date: March 24, 2025

Location: Kinnelon, NJ

Why did the customer contact us?

Amanda from Kinnelon, NJ contacted PDQ Restoration after noticing a brown stain forming on the ceiling of her finished basement. Over the course of several days, the spot grew, and she began to detect a faint musty odor. After investigating further, she realized a slow plumbing leak above the ceiling was saturating the drywall and insulation. Concerned about hidden moisture and the risk of mold growth, Amanda reached out to PDQ for professional water damage restoration.

Solutions provided:

Our team arrived promptly at Amanda’s Kinnelon home and conducted a moisture inspection using infrared cameras and moisture meters. The leak had originated from a small crack in a copper pipe running between floors, slowly dripping into the ceiling cavity. To prevent the spread of moisture and potential contamination, we established a containment zone using heavy-duty plastic sheeting and negative air pressure. This ensured the rest of the Kinnelon basement remained clean and unaffected during the restoration process.

Once containment was in place, our technicians carefully removed sections of wet drywall and insulation to access the damaged area. Industrial dehumidifiers and air movers were positioned to dry out both the ceiling and the framing above it. Antimicrobial treatments were applied to sanitize all exposed surfaces and prevent microbial growth in the damp environment. Throughout the job, we performed regular moisture checks to ensure the space was drying completely and safely.

PDQ Restoration worked closely with Amanda to document the damage for her insurance provider, helping streamline her claim. In just a few days, her Kinnelon, NJ basement was fully restored—dry, clean, and safe from further damage. Our prompt action and careful containment helped minimize disruption to her home, and we were happy to provide peace of mind to another homeowner in Kinnelon.

Team members on this project:

Cheryl Knox