Job completed for Thomas N. - Mountain Lakes, NJ - Water Damage

Completion date: August 13, 2025

Location: Mountain Lakes, NJ

Solutions provided:

Homeowner Thomas N. in Mountain Lakes, NJ experienced water damage after a toilet overflowed in his basement bathroom, releasing contaminated water that spread across the tile floor and into an adjacent finished storage area. The overflow occurred due to a clogged drain line, allowing water to back up and flow unchecked for an extended period. PDQ’s water damage and sewage removal team responded promptly, extracting standing water and beginning disinfection of all affected surfaces. Due to the nature of the loss, porous materials like baseboards and lower drywall were removed to prevent bacterial contamination. Industrial dehumidifiers and air scrubbers were installed to dry the area and purify the air.

Toilet overflows in Mountain Lakes, NJ basements are categorized as Category 2 or 3 water losses depending on contamination levels, requiring specialized cleanup and disinfection protocols. In this case, PDQ’s technicians conducted a full moisture inspection and applied antimicrobial treatments to all impacted surfaces. The homeowner’s insurance covered the mitigation costs, including extraction, sanitizing, and structural drying. Basement bathrooms in Mountain Lakes, NJ are particularly vulnerable to water damage due to low drainage points and limited ventilation. This job highlights the critical importance of fast sewage cleanup and water damage restoration services in Mountain Lakes, NJ when toilet overflows impact finished basement areas.

Team members on this project:

Leo Trinidad