Job completed for Emily R. - Highland Lakes, NJ - Water Damage

Completion date: August 17, 2025

Location: Highland Lakes, NJ

Solutions provided:

Emily R. experienced a sudden burst pipe in the kitchen of her Highland Lakes, NJ home, which sent water cascading onto the carpet and flooding the adjacent basement—also carpeted. In Highland Lakes, NJ, emergency water extraction and structure drying are vital to prevent secondary issues like mold growth, wet insulation, and lingering wood floor water damage, especially in carpeted areas prone to moisture retention. Highland Lakes, NJ homeowners often face such scenarios when aging infrastructure or freezing conditions cause sudden failures in water supply lines. Acting quickly minimizes damage to carpet, drywall, and structural components, while also addressing the risk of black mold if damp materials aren’t dried within 24–48 hours. The cause—an internal burst water supply pipe—was covered by homeowner’s insurance, which typically includes sudden pipe ruptures but excludes flood events.

In Highland Lakes, NJ, the recovery involved water extraction using high-capacity pumps to remove water from both kitchen and basement carpets, followed by industrial air movers, LGR dehumidifiers, and moisture meters for thorough structure drying. Technicians employed psychrometric monitoring and infrared imaging to verify that carpet pad, drywall, and subflooring reached the IICRC dry standard before equipment removal. Once dry, the affected areas were sanitized and deodorized using hospital-grade antimicrobial treatments to eliminate odors and prevent microbial growth, ensuring a clean, safe indoor environment. The entire water damage restoration process in Highland Lakes, NJ emphasized burst pipe repair, carpet flood cleanup, water extraction, drying & dehumidification, and mold prevention, completing a comprehensive restoration tailored to the unique needs of Highland Lakes homes.

Team members on this project:

David Rebolledo