It's
& We're Always Open

Get Estimate 973-447-3363

Eric Elrod

Operations Manager

Employed Since: 2025-08-25

Hometown: Lake Hiawatha / Parsippany, NJ

Hobbies: Travelling, Hanging out with friends, family.

Eric Elrod

Operations Manager

About Eric Elrod:

Eric went Parsippany High School, Morris County Vo Tech and Lincoln Tech. He is extremely experienced and a hugh team player who enjoys succeeding. He always strives for excellence in everything he does.

Jobs Completed by Eric Elrod

See All

Jason M. - Lake Hopatcong, NJ - Water Damage

Lake Hopatcong, NJ

January 12, 2026

Jason M. reported water damage in his Lake Hopatcong, NJ home after noticing staining and soft drywall in the bathroom ceiling near an exterior wall. The water loss in Lake Hopatcong, NJ was caused by a plumbing leak above the ceiling, allowing water to migrate into drywall, insulation, and surrounding framing materials. PDQ performed a detailed moisture inspection in the Lake Hopatcong, NJ property using moisture meters to locate hidden water intrusion beyond the visible damage. Controlled demolition was completed to access the wet ceiling cavity and identify the full extent of the water pipe leak. Water Extraction was performed where moisture was present, and saturated insulation was removed to prevent further damage. This Lake Hopatcong, NJ water damage cleanup was documented and approved as part of an insurance-covered water damage claim.

After source control, the Lake Hopatcong, NJ water damage restoration process continued with professional Structure Drying to stabilize the affected area. Air movers and dehumidifiers were strategically placed to address elevated moisture levels within the ceiling assembly and adjacent wall sections of the Lake Hopatcong, NJ home. Technicians closely monitored moisture readings to ensure proper drying of wood framing and prevent secondary issues such as mold growth. Antimicrobial treatment was applied as a preventative step following the plumbing leak repair. The water damage restoration in Lake Hopatcong, NJ included final moisture verification to confirm all materials reached acceptable dry standards. This Lake Hopatcong, NJ water damage job concluded with the area fully dried and ready for reconstruction.

Thomas J. - Denville, NJ - Fire Damage

Denville, NJ

January 8, 2026

Thomas J. contacted PDQ Fire & Water Damage Restoration for professional fire damage cleanup in Denville, NJ after soot residue was discovered throughout the kitchen following a cooking-related fire. The cause of the fire damage was a kitchen fire that produced heavy smoke and airborne soot, spreading contamination to cabinetry, appliances, and nearby surfaces in Denville, NJ. Although flames were contained quickly, the fire generated significant soot damage that settled on walls, ceilings, and stainless steel finishes. Our team performed a detailed fire damage inspection to evaluate soot staining, smoke odor penetration, and potential smoke-damaged drywall in Denville, NJ. Specialized testing confirmed the presence of fine soot particles requiring professional fire restoration and smoke odor removal. This kitchen fire damage loss in Denville, NJ was covered by the homeowner’s insurance policy, including soot cleanup and deodorization services.

The fire restoration process in Denville, NJ included detailed soot removal from kitchen cabinets, appliances, and finished surfaces using approved fire damage cleaning techniques. Technicians focused on removing oily soot residue commonly associated with kitchen fire damage and cooking-related smoke. Smoke odor removal methods were implemented to address odor migration into adjacent rooms and HVAC pathways affected by the fire in Denville, NJ. Careful cleaning was performed to prevent permanent staining on stainless steel and painted surfaces impacted by soot damage. Air scrubbing and surface cleaning were completed to restore indoor air quality following the kitchen fire in Denville, NJ. Final documentation confirmed successful fire damage restoration, eliminating soot residue and lingering smoke odors from the affected kitchen areas.

Kevin S. - Morristown, NJ - Water Damage

Morristwn, NJ

January 5, 2026

Kevin S. contacted PDQ Fire & Water Damage Restoration for an interior water damage loss at his home in Morristown, NJ after water was discovered spreading through a laundry and utility area. The cause of the water damage was an appliance leak cleanup scenario involving a washing machine supply line failure, which released water across the floor and into surrounding building materials in Morristown, NJ. The leaking appliance caused wood floor water damage, moisture intrusion beneath flooring, and elevated humidity levels near adjacent walls. Our team performed a comprehensive water damage inspection using moisture meters to locate hidden saturation behind appliances and within wall cavities in Morristown, NJ. Immediate water extraction services were completed to remove standing water and limit further absorption into the structure. This water damage loss in Morristown, NJ was covered by the homeowner’s insurance policy and approved for professional mitigation.

The water damage restoration process in Morristown, NJ included moving appliances to access wet flooring and addressing moisture trapped beneath finished surfaces. Commercial air movers and dehumidifiers were installed to support proper structure drying and stabilize indoor humidity levels. Technicians closely monitored drying progress with daily moisture readings to ensure all affected materials met industry drying standards in Morristown, NJ. Special attention was given to potential wet insulation and concealed areas behind the washer, utility connections, and nearby walls. The appliance connections and supply lines were inspected to confirm the source of the water damage was fully repaired before drying was completed. Final documentation verified that the water damage in Morristown, NJ was successfully mitigated, preventing secondary damage and long-term structural concerns.

Jonathan M. - Montville, NJ - Unattended Death Clean Up

Montville, NJ

December 22, 2025

Jonathan M. contacted PDQ Fire & Water Damage Restoration after an unattended death was discovered inside a residential bedroom in Montville, NJ, requiring specialized biohazard cleanup services. The unattended death cleanup in Montville, NJ was necessary due to bodily fluids and biohazardous materials affecting the mattress, bedding, flooring, and surrounding surfaces. Because the death was not immediately discovered, decomposition-related contamination created serious health risks that could not be addressed through standard cleaning. Emergency unattended death cleanup procedures were required to safely remediate the affected space in Montville, NJ. Technicians secured the room, identified impacted porous and non-porous materials, and followed strict biohazard clean-up protocols. The incident was reported for insurance purposes, and the Montville, NJ unattended death cleanup was handled as an insured biohazard loss.

The unattended death cleanup process in Montville, NJ included removal and disposal of contaminated bedding, mattress materials, and affected contents in accordance with biohazard regulations. Detailed cleaning and disinfecting service procedures were performed using hospital-grade antimicrobial solutions to address bacteria, pathogens, and odor-causing compounds. Structural surfaces such as flooring and wall contact areas were carefully treated to ensure the Montville, NJ residence was returned to a safe condition. Odor control and air treatment measures were implemented as part of the unattended death cleanup to eliminate lingering biological odors. All work followed established biohazard clean-up and trauma clean-up standards. Documentation and sanitation logs were maintained throughout the Montville, NJ unattended death cleanup for insurance and compliance purposes.

Kevin S. - Whippany, NJ - Sewage Damage

Whippany, NJ

December 21, 2025

Kevin S. contacted PDQ Fire & Water Damage Restoration after discovering sewage damage in the basement of his home in Whippany, NJ caused by a sudden wastewater backup. The sewage damage in Whippany, NJ originated from a compromised main sewer line that allowed raw sewage to flow into the finished basement area. Category 3 contaminated water impacted carpeted flooring, wall base sections, and wall cavities, creating an immediate biohazard condition. Emergency Sewage Removal was required to address health risks and stop the spread of contamination throughout the Whippany, NJ basement. Technicians performed controlled demolition to access affected wall sections and remove sewage-soaked materials. The homeowner filed a sewage damage insurance claim, and the loss in Whippany, NJ was documented for insurance coverage.

The sewage cleanup process in Whippany, NJ included removal of contaminated carpet padding, disposal of affected insulation, and detailed cleaning of exposed framing. A full disinfecting service with antimicrobial and biohazard-grade cleaning agents was completed to address bacteria and pathogens associated with sewage backups. Air movers and dehumidifiers were strategically placed to support structure drying and moisture control within the Whippany, NJ basement. Odor control measures were implemented to neutralize persistent sewage odors during the dry-out phase. Moisture readings and sanitation logs were maintained throughout the sewage damage restoration process for insurance compliance. Once completed, the Whippany, NJ basement was stabilized and cleared in accordance with industry standards for sewage removal and biohazard clean-up.

Brian T. - Lincoln Park, NJ - Sewage Damage

Lincoln Park, NJ

December 19, 2025

Brian T. contacted PDQ Fire & Water Damage Restoration after discovering sewage damage in the basement of his home in Lincoln Park, NJ following a sudden wastewater backup. The sewage damage in Lincoln Park, NJ was caused by a clogged main sewer line that forced raw sewage to back up into the basement living area. Contaminated Category 3 water spread across carpeted flooring, wall base areas, and portions of the subfloor, creating an immediate biohazard concern. Emergency Sewage Removal was required at the Lincoln Park, NJ property to reduce health risks and prevent further contamination. Technicians arrived promptly to begin sewage cleanup, isolating the affected basement and extracting sewage water. The homeowner filed a sewage damage insurance claim, and the loss in Lincoln Park, NJ was processed as an insured event.

The sewage cleanup in Lincoln Park, NJ involved removal of contaminated carpet padding, cleaning of exposed surfaces, and a full disinfecting service using professional-grade antimicrobial solutions. Air movers and dehumidification equipment were strategically placed to support structure drying and control moisture levels beneath the flooring system. Biohazard clean-up procedures were followed to address bacteria, pathogens, and sewage residue commonly associated with basement sewage backups. Odor control measures were applied to reduce persistent sewage smells during the dry-out process. Moisture readings and sanitation documentation were maintained throughout the sewage damage restoration in Lincoln Park, NJ. Once completed, the Lincoln Park, NJ basement was stabilized and cleared in accordance with industry standards for sewage removal and biohazard cleanup.

Christopher J. - Mt. Arlington,NJ - Fire Damage

Mt. Arlington, NJ

December 18, 2025

Christopher J. contacted PDQ Fire & Water Damage Restoration for a fire damage job at his home in Mt. Arlington, NJ after discovering smoke residue and soot accumulation on interior trim and upper wall surfaces. The fire damage in Mt. Arlington, NJ was caused by a minor appliance-related fire that produced heavy smoke, allowing soot to travel and settle throughout the living space. Initial inspection in Mt. Arlington, NJ included a soot wipe test, which confirmed active soot contamination on painted surfaces and wood trim. Our team began detailed soot cleanup in Mt. Arlington, NJ to remove fine particulate residue before permanent staining could occur. Fire damage assessment showed smoke migration into adjoining rooms, requiring expanded soot cleanup coverage. The fire damage and soot cleanup services in Mt. Arlington, NJ were documented and approved as part of an insurance-covered fire damage claim.

During the fire restoration process in Mt. Arlington, NJ, technicians performed precision soot cleanup on walls, ceilings, door frames, and trim using specialized fire residue cleaning agents. Smoke-damaged surfaces were carefully treated to prevent odor absorption and discoloration following the soot cleanup process in Mt. Arlington, NJ. HEPA air scrubbers were operated during soot cleanup to control airborne soot particles and improve indoor air quality. Areas that could not be fully restored were documented for removal as part of the fire damage cleanup in Mt. Arlington, NJ. Photo documentation and moisture-free clearance checks were completed for the insurance file. This fire damage job in Mt. Arlington, NJ successfully addressed soot cleanup needs while stabilizing the property after smoke exposure.

Steven P. - Wayne, NJ - Water Damage

Wayne, NJ

December 15, 2025

Steven P. contacted PDQ after discovering extensive water damage inside his Wayne home caused by a sudden main water line break in the basement. The Water Pipe Break released a large volume of clean water that spread quickly, saturating drywall, wet insulation, and causing wood floor water damage throughout the Wayne property. Emergency water damage cleanup began immediately with professional Water Extraction to remove standing water and prevent further migration. Detailed moisture mapping identified hidden water intrusion behind walls and under flooring, which is common in Wayne water damage situations. The cause of loss was confirmed as a Burst Pipe connected to the main water supply, and the water damage restoration was covered by the homeowner’s insurance policy. Rapid response helped reduce long-term structural water damage inside the Wayne residence.

The Wayne water damage restoration process included commercial-grade air movers, dehumidifiers, and monitored Structure Drying to stabilize affected building materials. Wet insulation was removed, and selective demolition was performed to access moisture trapped within wall cavities at the Wayne home. Technicians inspected for additional issues such as appliance leak cleanup, HVAC discharge line repair, and possible roof leaks, ruling out secondary sources of water damage in Wayne. Ongoing moisture monitoring ensured proper drying of framing, subfloors, and wood flooring materials. All documentation was coordinated with the insurance carrier as part of this Wayne water damage insurance claim. Final drying verification confirmed the Wayne property was ready for reconstruction following completed water extraction and structural drying.

Daniel H. - Franklin, NJ - Mold Damage

Franklin, NJ

December 15, 2025

Daniel H. contacted PDQ Fire & Water Damage Restoration for a Mold Damage job at his basement property in Franklin, NJ after noticing discoloration and musty odors along the foundation walls. The mold damage in Franklin, NJ was caused by long-term moisture intrusion through the cinder block foundation, combined with elevated humidity and limited airflow in the basement area. Our team performed detailed Mold Inspections & Remediation in Franklin, NJ, identifying structural mold growth on masonry walls, shelving surfaces, and stored building materials. Moisture readings confirmed ongoing damp conditions consistent with seepage and condensation issues. Containment barriers and HEPA air filtration were installed to prevent cross-contamination during the mold remediation process in Franklin, NJ. The mold damage in Franklin, NJ was documented and processed as an insurance-related loss tied to chronic moisture conditions.

During the mold remediation project in Franklin, NJ, technicians cleaned and treated affected masonry and structural surfaces using professional antimicrobial and disinfecting agents. Mold-damaged materials and contaminated debris were carefully removed to eliminate active mold sources in Franklin, NJ. Structural mold remediation focused on surface scrubbing, HEPA vacuuming, and controlled drying of the basement environment. Commercial dehumidifiers and air scrubbers were operated to stabilize humidity levels and prevent future mold growth in Franklin, NJ. Mold testing documentation and photo reports were completed to support insurance and clearance requirements. This Mold Damage job in Franklin, NJ corrected the underlying moisture problem while restoring a safer basement environment.

Robert L. - Lincoln Park, NJ - Fire Damage

Lincoln Park, NJ

December 13, 2025

Robert L. contacted PDQ Fire & Water Damage Restoration for fire and soot damage cleanup at a multi-unit residential property in Lincoln Park, NJ after a fire incident caused smoke and soot to spread through common hallway areas. The fire originated in a nearby unit and produced heavy smoke that migrated into corridors, walls, and flooring, resulting in widespread soot damage in Lincoln Park, NJ. Although the flames were contained, smoke damage affected painted surfaces, doors, carpeting, and building materials throughout the Lincoln Park, NJ property. A full fire damage assessment was completed to document soot residue, smoke staining, and odor penetration. Fire restoration services included detailed soot removal from walls, ceilings, doors, and fixtures exposed to smoke conditions in Lincoln Park, NJ. The fire damage insurance claim was approved, allowing cleanup and restoration work to proceed without delays.

During the fire and soot damage cleanup in Lincoln Park, NJ, crews focused on corridor cleaning, carpet soot removal, and smoke odor removal to restore safe indoor conditions. HEPA vacuuming, damp wiping, and specialized fire restoration cleaning agents were used to address soot damage commonly left after structural fires. Smoke-damaged materials were treated to prevent permanent discoloration and recurring odors within the Lincoln Park, NJ building. Air scrubbing equipment was installed to remove airborne contaminants and improve air quality during the fire restoration process. All work performed in Lincoln Park, NJ was documented for the fire damage insurance claim and property management records. Final inspections confirmed that soot residue, smoke odors, and fire-related contaminants were fully mitigated throughout the affected areas.

Anthony M. - Bedminster, NJ - Water Damage

Bedminster, NJ

December 11, 2025

Anthony M. contacted PDQ after discovering extensive water damage inside his Bedminster home caused by a sudden burst pipe in a second-floor bathroom supply line. The Water Pipe Break released clean water that traveled downward, affecting ceilings, drywall, wet insulation, and wood floor materials throughout the Bedminster property. Emergency water damage cleanup was initiated quickly, starting with professional Water Extraction to control spreading moisture. Technicians performed detailed moisture mapping to locate hidden water intrusion commonly found in Bedminster water damage situations. The cause of loss was confirmed as a Burst Pipe related to aging plumbing components, and the water damage restoration was fully covered by the homeowner’s insurance policy. Rapid response helped minimize long-term structural water damage inside the Bedminster residence.

The Bedminster water damage restoration process included commercial-grade air movers, dehumidifiers, and monitored Structure Drying to stabilize the affected areas. Wet insulation was removed, and selective demolition was completed to access moisture trapped behind walls and under flooring at the Bedminster home. Crews inspected for additional issues such as appliance leak cleanup, HVAC discharge line repair, and potential roof leaks, all of which were ruled out during the Bedminster assessment. Continuous moisture readings ensured proper drying of framing, subfloors, and wood floor water damage zones. All documentation was coordinated with the insurance adjuster as part of this Bedminster water damage insurance claim. Final drying verification confirmed the Bedminster property was ready for reconstruction following successful water extraction and drying.

Andrew P. - Chatham, NJ - Water Damage

Chatham, NJ

December 9, 2025

Andrew P. contacted PDQ Fire & Water Damage Restoration after discovering water damage inside his home in Chatham, NJ when standing water began pooling across the finished flooring. The water damage in Chatham, NJ was caused by a plumbing failure that allowed water to escape and spread across the interior floor surface. This water intrusion led to soaked flooring materials, moisture trapped beneath the floor system, and concerns for wood floor water damage. Immediate water damage mitigation was necessary at the Chatham, NJ property to prevent further structural issues and mold growth. Technicians responded quickly to the Chatham, NJ home to begin Water Extraction and assess moisture migration. The homeowner reported the water damage in Chatham, NJ to their insurance carrier, and the loss was handled as an insured claim. The water damage restoration process in Chatham, NJ included extraction of standing water, detailed moisture mapping, and strategic placement of air movers and dehumidifiers. Specialized drying equipment was used to address moisture trapped beneath the flooring and along wall base areas. Structure Drying procedures were carefully monitored to ensure all affected materials reached acceptable moisture levels. Antimicrobial treatments were applied to reduce the risk of mold and bacterial growth following the water loss. Moisture readings and drying logs were maintained throughout the water damage cleanup in Chatham, NJ for insurance documentation. Once complete, the Chatham, NJ water damage restoration stabilized the affected area and prepared the property for necessary repairs.

Michael R. - Pompton Lakes, NJ - Water Damage

Pompton Lakes, NJ

December 8, 2025

Michael R. reported a residential water damage emergency at his home in Pompton Lakes after discovering widespread moisture throughout the lower level of the property. The water loss in Pompton Lakes was caused by a burst pipe along the main water supply line, which released a continuous flow of water before the shutoff was located. This water pipe break resulted in standing water, wet insulation, and noticeable wood floor water damage extending into finished living areas. PDQ crews responded in Pompton Lakes to perform immediate water extraction, removing excess water from flooring, baseboards, and affected structural materials. Commercial drying equipment was installed to begin controlled structure drying and reduce elevated humidity levels. The water damage restoration project in Pompton Lakes was covered by the homeowner’s insurance policy, and documentation was prepared to support the water damage insurance claim.

Following extraction, technicians conducted detailed moisture mapping in Pompton Lakes to identify hidden water behind walls and beneath subflooring. Select materials were removed to address trapped moisture and ensure proper drying of framing components. The scope of work also included checking for appliance leak cleanup needs and evaluating nearby plumbing to prevent future main water line breaks. Daily monitoring visits were completed in Pompton Lakes to track drying progress and adjust equipment placement as needed. Once moisture levels returned to acceptable standards, drying equipment was removed and the structure was stabilized. This water damage job in Pompton Lakes addressed all affected areas in accordance with industry guidelines for water damage cleanup after a burst pipe.

Steven M. - Wanaque, NJ - Fire Damage

Wanaque, NJ

December 7, 2025

Steven M. contacted PDQ Fire & Water Damage Restoration for fire damage cleanup at his home in Wanaque after a late-night electrical fire caused widespread smoke and soot damage. The property loss was traced to faulty wiring in a living room outlet, which ignited nearby materials and filled the home with heavy smoke. Although the fire department contained the flames quickly, the Wanaque residence sustained soot damage, smoke-damaged drywall, and strong smoke odors throughout multiple rooms. Our team responded promptly in Wanaque to perform emergency board-up services and stabilize the affected areas. A detailed fire damage inspection revealed smoke contamination inside wall cavities and within the HVAC system, requiring duct system smoke removal. The fire damage restoration in Wanaque was approved through the homeowner’s fire damage insurance claim, allowing work to begin without delay.

The fire restoration process in Wanaque included removal of fire-damaged materials, comprehensive soot cleanup, and professional smoke odor removal using proven restoration techniques. Technicians cleaned smoke-damaged drywall, framing, and structural surfaces to prevent long-term staining and corrosion. HEPA air filtration and detailed surface cleaning were used to restore indoor air quality throughout the Wanaque home. The HVAC system underwent complete duct system smoke removal to eliminate lingering smoke particles and odors. All fire restoration services in Wanaque were carefully documented to support the insurance claim and confirm proper restoration procedures. The fire damage cleanup in Wanaque concluded with a final inspection to ensure the property was fully cleaned and ready for reconstruction.

Christopher H.- Morris Plains, NJ - Water Damage

Morris Plains, NJ

December 7, 2025

Christopher H. contacted PDQ after discovering water damage in his Morris Plains, NJ home when carpeted flooring showed elevated moisture levels and damp padding beneath. The water damage in Morris Plains, NJ was caused by a hidden water pipe break that allowed moisture to seep into the carpet, padding, and subfloor before being detected. PDQ performed a detailed moisture inspection in the Morris Plains, NJ property using moisture meters to confirm the extent of water migration beyond the visible surface. The inspection revealed saturated carpet materials and increased moisture readings along the floor assembly consistent with a slow plumbing leak. Affected carpet and padding were removed to allow proper Water Extraction and prevent continued absorption into the subfloor. This Morris Plains, NJ water damage loss was documented and approved through the homeowner’s insurance as part of a water damage insurance claim.

After removal of damaged materials, PDQ initiated the water damage restoration process in Morris Plains, NJ with professional Structure Drying. Commercial dehumidifiers and air movers were strategically placed to dry the exposed subfloor and stabilize moisture conditions throughout the Morris Plains, NJ residence. Technicians conducted ongoing moisture monitoring to ensure drying goals were met and to prevent secondary issues such as mold growth or odor development. Antimicrobial treatments were applied to affected areas as a preventative measure following the water pipe repair. Special attention was given to adjacent flooring areas to ensure no hidden moisture remained in the Morris Plains, NJ home. The Morris Plains, NJ water damage restoration was completed once final moisture readings confirmed all materials were fully dry and ready for reconstruction.

Matthew R. - Kinnelon, NJ - Fire Damage

Kinnelon, NJ

December 4, 2025

Matthew R. contacted PDQ Fire & Water Damage Restoration for professional fire damage cleanup in Kinnelon, NJ after smoke residue was discovered on interior finishes following a residential fire. The cause of the fire damage was an electrical-related incident that produced heavy smoke, allowing fine soot particles to travel and settle on window treatments, trim, and painted surfaces throughout Kinnelon, NJ. Although open flames were limited, smoke migration resulted in widespread soot damage and noticeable odor concerns. Our team performed a detailed fire damage inspection to evaluate soot staining, smoke-damaged materials, and affected surfaces inside the home in Kinnelon, NJ. Testing confirmed bonded soot on finished surfaces requiring specialized fire restoration cleaning methods. This fire damage loss in Kinnelon, NJ was covered by the homeowner’s insurance policy and approved for mitigation services.

The fire restoration process in Kinnelon, NJ included detailed soot cleanup using specialized sponges and fire-safe cleaning agents on blinds, trim, walls, and surrounding materials. Technicians focused on removing fine smoke residue from non-porous and semi-porous surfaces to prevent permanent discoloration and odor absorption. Smoke odor removal procedures were implemented to address lingering fire-related smells that had settled throughout the living space in Kinnelon, NJ. Special attention was given to window coverings and horizontal surfaces where soot accumulation was most visible. Air circulation and targeted cleaning were used to improve indoor air quality during the fire damage cleanup in Kinnelon, NJ. Final documentation confirmed successful fire damage mitigation, restoring affected areas and eliminating residual soot and smoke contamination.

Michael R. - Blairstown, NJ - Fire Damage

Blairstown, NJ

December 3, 2025

Michael R. contacted PDQ Fire & Water Damage Restoration for a fire damage cleanup at his home in Blairstown after a sudden kitchen fire caused extensive smoke and soot damage throughout the property. The loss was traced to an electrical equipment fire behind a kitchen appliance, which ignited surrounding materials and filled the home with heavy smoke. The fire department extinguished the flames quickly, but the incident left fire-damaged cabinetry, smoke-damaged drywall, and widespread soot contamination. Our team responded with emergency board-up services and a full fire damage assessment to stabilize the Blairstown residence. Soot damage and smoke residue were found in adjacent rooms and within the HVAC system, requiring detailed duct system smoke removal. The fire damage restoration process in Blairstown was approved through the homeowner’s fire damage insurance claim, allowing work to proceed without delay.

Fire restoration work in Blairstown included removal of fire-damaged materials, detailed soot cleanup, and professional smoke odor removal to address lingering combustion odors. Technicians performed HEPA vacuuming, wet and dry cleaning methods, and cleaning of smoke-affected structural surfaces to reduce long-term corrosion. Smoke-damaged drywall and insulation were evaluated and removed where necessary to prevent odor reoccurrence. The HVAC system received complete duct system smoke removal to ensure safe indoor air quality for the Blairstown property. Throughout the project, documentation was maintained to support the fire damage insurance claim and confirm proper restoration steps. The fire damage cleanup in Blairstown concluded with a final inspection to ensure the home was safe, clean, and ready for reconstruction.

Thomas H - Mendham, NJ - Fire Damage

Mendham, NJ

December 1, 2025

Thomas H. contacted PDQ Fire & Water Damage Restoration after a fire incident caused structural fire and smoke damage inside his Mendham, NJ home. The damage originated from a fire that traveled vertically inside a wall cavity, burning electrical components and charring framing within the Mendham residence. Heat and smoke damage required controlled demolition to expose fire-damaged materials and assess hidden structural fire damage common in wall fires in Mendham homes. Containment barriers were installed to isolate the affected area and prevent soot and debris from spreading during the fire restoration process in Mendham. Fire-damaged drywall and exposed framing were carefully removed to allow for proper cleaning and inspection. This fire damage loss in Mendham was documented as part of a fire damage insurance claim to support ongoing restoration efforts.

The fire cleanup in Mendham included selective demolition, removal of charred materials, and preparation for smoke odor removal and structural repairs. HEPA air filtration equipment was used to control airborne particles and improve indoor air quality during the fire restoration process in Mendham. Technicians focused on identifying smoke-damaged drywall, fire-affected insulation, and compromised framing within the opened wall cavity of the Mendham home. Additional cleaning was performed on surrounding surfaces to address soot residue and prevent secondary smoke damage. The fire restoration process followed industry-standard procedures and insurance documentation requirements throughout the Mendham project. Once the fire cleanup phase was completed, the Mendham property was stabilized and ready for rebuild and reconstruction work.

Marisa L. - Roxbury, NJ - Fire Damage

Roxbury, NJ

November 21, 2025

Marisa L. faced extensive fire and smoke damage at her Roxbury property after a sudden electrical panel malfunction caused a fast-moving structural fire. The electrical fire spread smoke throughout the Roxbury home, leaving heavy soot damage, smoke-damaged drywall, and charred framing that required a full fire restoration process. Emergency Board-Up services were performed immediately to secure the Roxbury structure and prevent additional exposure to wind and moisture. Technicians completed detailed assessments of soot infiltration and began smoke odor removal to address persistent smoke residues trapped in wall cavities. Because the loss was covered by the homeowner’s insurance, all fire damage insurance claim documentation was completed in conjunction with the cleanup. The initial phase of this Roxbury fire restoration project focused on stabilizing the structure, removing debris, and preparing the home for detailed cleaning and deodorization.

During the second phase of the Roxbury fire restoration process, crews performed deep cleaning of fire-damaged materials, including heavy soot removal from ceilings, floors, and trim. Specialized duct system smoke removal was necessary because the HVAC system circulated soot throughout multiple levels of the Roxbury residence. Technicians identified heat patterns similar to kitchen fire damage migration, requiring targeted thermal deodorization and encapsulation coatings. Additional attention was given to removing smoke-stained insulation and restoring areas affected by lingering smoke odor in the Roxbury home. HEPA vacuuming, structural dry wiping, and soot-sealing primers were applied to neutralize fire-related contaminants. By the conclusion of the job, the Roxbury property had been fully cleaned, stabilized, and readied for the reconstruction phase.

Olivia J. - Kinnelon, NJ - Water Damage

Kinnelon, NJ

November 6, 2025

Olivia J. experienced significant water damage in her Kinnelon, NJ home after a sudden HVAC discharge line failure caused continuous leakage inside an upstairs wall cavity. The Kinnelon property quickly developed saturated drywall, wet insulation, and wood floor water damage that required immediate water extraction to prevent structural deterioration. Because this was an insurance-covered loss, technicians performed detailed moisture mapping, documentation, and photos to support the claim. Crews identified secondary migration into the hallway and performed appliance leak cleanup where water had traveled beneath built-ins. Structure drying began with high-capacity dehumidifiers and air movers strategically placed throughout the Kinnelon residence. Continuous readings ensured that all affected materials in Kinnelon trended toward proper drying goals before demolition decisions were finalized.

During the remainder of the mitigation process, technicians opened targeted wall sections to address hidden moisture pockets commonly found in older Kinnelon homes with layered construction. Wet insulation was removed, subfloors were sanitized, and specialized drying mats were applied to salvage sections of the wood flooring wherever possible. Additional checks were performed on the main water line to ensure no secondary breaks contributed to the loss, a precaution frequently taken in Kinnelon water damage cases. Structure drying and dehumidification continued until all materials reached acceptable moisture levels verified by industry standards. Content inventory and loss documentation were completed for the homeowner’s insurance carrier, streamlining the restoration plan for the Kinnelon property. Once all drying goals were met, the Kinnelon home was fully stabilized and ready for reconstruction following comprehensive water extraction and mitigation.

Allison K. - West Milford, NJ - Water Damage

West Milford, NJ

October 23, 2025

Homeowner Allison K. in West Milford, NJ dealt with significant water damage in her basement after a burst pipe led to widespread flooding. Although the basement was not finished, it had tile flooring and stored furniture that were quickly impacted by the sudden water intrusion. Our water damage restoration team in West Milford, NJ responded promptly with water extraction, antimicrobial treatment, and moisture detection along baseplates and porous materials. Furniture was moved and inspected for water damage, and salvageable items were cleaned and relocated to a dry area. The burst pipe in West Milford, NJ saturated grout lines and created pooling around storage zones, requiring a focused drying effort.

The homeowner’s insurance covered the cleanup and drying process, including the cost of removing residual moisture from the tile surface and preventing microbial growth on substructures. Our technicians in West Milford, NJ deployed commercial dehumidifiers and air movers to thoroughly dry the space and prevent structural damage. Moisture mapping confirmed the extent of water spread, especially in corners and beneath furnishings. The flooded basement in West Milford, NJ was documented with photos, readings, and daily progress updates for insurance purposes. This incident reinforces the importance of rapid response to burst pipe water damage, even in unfinished basements with hard surface flooring.

Stephanie R. - Lake Hopatcong, NJ - Water Damage

Lake Hopatcong, NJ

October 22, 2025

Homeowner Stephanie R. in Lake Hopatcong, NJ experienced a burst pipe in her finished basement that caused water to spread rapidly across both tiled and carpeted areas. The water also wicked into wood paneling along the basement walls, creating hidden moisture concerns behind the decorative finish. Our water damage restoration team in Lake Hopatcong, NJ responded promptly with emergency water extraction, carpet pad removal, and careful detachment of affected wall panels to access and dry interior cavities. Structural drying involved the use of air movers directed along baseboards and into wall cavities, as well as dehumidifiers to remove excess moisture from the air. The basement water damage in Lake Hopatcong, NJ required a multi-surface drying strategy due to the combination of tile, carpet, and wood wall finishes.

Insurance coverage was approved for the full scope of mitigation services, including water removal, paneling demolition, and drying of structural materials. Our technicians in Lake Hopatcong, NJ documented moisture readings, performed antimicrobial treatments, and implemented containment to prevent cross-contamination during the restoration. The burst pipe in Lake Hopatcong, NJ highlighted how quickly water can spread through finished basements, especially when various surface types are involved. The restoration team monitored progress daily, ensuring all components—including tiled areas and underlying subfloors—were returned to dry standard. This water damage incident in Lake Hopatcong, NJ was resolved with full insurance documentation and preparation for rebuild.

Megan S. - Roseland, NJ - Water Damage

Roseland, NJ

October 20, 2025

Homeowner Megan S. in Roseland, NJ encountered severe water damage in her unfinished basement due to a sump pump failure during heavy rainfall. With no working drainage, water quickly pooled across the concrete slab and wicked into the lower portion of the basement walls. Our flood damage response team in Roseland, NJ performed immediate water extraction, assessed all moisture-compromised materials, and identified areas of elevated humidity within the cinder block foundation. Because water wicked up the drywall and insulation, a flood cut was required around the entire perimeter to remove wet sheetrock and prevent future microbial growth. Structural drying began immediately to dry out studs, framing, and foundation surfaces impacted by the sump pump failure.

The water damage restoration project in Roseland, NJ was covered by the homeowner’s insurance policy, allowing for a full scope of mitigation services. Our technicians used thermal imaging and non-invasive moisture meters to confirm saturation levels before beginning targeted demolition. The Roseland, NJ cleanup effort included commercial-grade dehumidifiers, air movers, and containment setup to accelerate drying and reduce cross-contamination. The sump pump failure highlighted the risk of repeated flooding in unfinished basements without proper drainage solutions. By completing the water damage restoration in Roseland, NJ with full documentation, we ensured the basement was ready for future repair and safeguarded against long-term structural issues.

Keith J. - Blairstown, NJ - Fire Damage

Blairstown, NJ

October 12, 2025

Homeowner Keith J. in Blairstown, NJ experienced a fire damage emergency after an electrical malfunction in a backyard shed sparked a blaze that quickly engulfed the structure. The electrical fire originated from an overloaded outlet powering yard equipment, igniting nearby combustibles and spreading intense heat and smoke throughout the shed. Our Blairstown, NJ fire damage restoration crew responded promptly to assess the structure and begin emergency cleanup. The shed sustained severe charring, structural fire damage, and heavy soot accumulation on all surfaces. Fire debris removal and safety assessment were the first steps in the Blairstown, NJ fire restoration process.

The fire damage restoration plan included dismantling the shed's damaged components, removing smoke-damaged insulation, and conducting full smoke odor removal using thermal fogging and ozone treatments. Fire damage in Blairstown, NJ structures like sheds often involves deeply embedded soot in porous building materials, requiring detailed cleaning and sanitization. The homeowner's insurance covered the electrical fire loss, enabling a full remediation scope including odor control and material replacement. This Blairstown, NJ fire restoration job demonstrates the critical need for safe electrical practices in outbuildings and the value of prompt fire damage response. Final inspection ensured the area was free from hazards and cleared for reconstruction.

Jenna P. - Victory Gardens, NJ - Fire Damage

Victory Gardens, NJ

October 4, 2025

Homeowner Jenna P. in Victory Gardens, NJ experienced a basement fire caused by a clogged lint trap in the clothes dryer, which led to a dangerous buildup of heat and eventual ignition. The fire was quickly contained but produced heavy smoke, soot, and fire damage throughout the laundry area and adjacent storage sections of the basement. Burnt drywall, melted plastic, and scorched framing were present around the dryer, and the entire space was contaminated with smoke odor and soot residue. Our fire damage restoration team arrived promptly to perform emergency board-up and begin the fire restoration process, which included removal of all charred materials and damaged appliances.

In Victory Gardens, NJ, the fire damage cleanup involved HEPA vacuuming of soot particles, structural cleaning of smoke-damaged surfaces, and full smoke odor removal using ozone and thermal fogging. The homeowner's fire damage insurance claim covered the cost of demolition, cleaning, and structural repairs. Our technicians also performed duct system smoke removal to prevent recontamination and replaced sections of smoke-damaged drywall in the basement. This basement dryer fire in Victory Gardens, NJ highlights the critical importance of lint trap maintenance and rapid response when appliance-related fires occur. The fire restoration process restored the Victory Gardens, NJ home to pre-loss condition, with all fire, smoke, and odor damage fully mitigated.

Natalie W. - Lake Hopatcong, NJ - Water Damage

Lake Hopatcong, NJ

September 24, 2025

Homeowner Natalie W. contacted us after a washing machine leak on the main floor of her Lake Hopatcong, NJ home caused significant water damage to the finished basement below. The appliance overflowed during a wash cycle, with water seeping through the subfloor and saturating the ceiling cavity and exposed support beams underneath. By the time our Lake Hopatcong, NJ water damage restoration team arrived, visible mold growth had formed on several of the basement joists due to prolonged moisture exposure. We began by removing wet insulation and ceiling drywall, then set up containment to begin mold remediation and drying procedures. Because the damage was caused by a mechanical failure and affected structural components, the project was covered under the homeowner's insurance policy.

The water damage and mold remediation process in Lake Hopatcong, NJ included HEPA vacuuming all contaminated areas, applying antimicrobial agents to the beams, and using air scrubbers to clean the indoor air during mitigation. Commercial dehumidifiers and air movers were deployed to stabilize humidity and dry remaining moisture in the subfloor and structure. Mold remediation protocols were followed to safely eliminate the fungal growth and prevent further spread. Daily inspections confirmed moisture levels were dropping as expected, and post-remediation testing ensured the space was safe for rebuild. This Lake Hopatcong, NJ washing machine leak demonstrates how quickly water damage can escalate into mold growth when ceilings and beams are exposed to hidden moisture.

Diane S. - Roseland, NJ - Water Damage

Homeowner Diane S. in Roseland, NJ reported water damage in her attic following a severe storm that caused a roof leak above her home. High winds and driving rain compromised a section of shingles, allowing rainwater to penetrate the roof deck and saturate the attic insulation and wood framing. The leak went unnoticed until water stains appeared on the second-floor ceiling below the attic. Upon inspection, our technicians discovered active moisture in multiple areas of the attic, along with wet insulation and water-damaged plywood sheathing. Emergency tarping was provided to stop further intrusion, followed by storm and flood damage cleanup.

In Roseland, NJ, our storm and flood damage team performed water extraction, removed wet insulation, and initiated structural drying using dehumidifiers and directed air flow to the affected attic cavities. The loss was covered by the homeowner’s insurance policy due to its classification as storm-related roof leak damage. All impacted materials were treated with antimicrobial agents to prevent mold development in the enclosed attic space. The attic in this Roseland, NJ home was fully dried, and roof repairs were coordinated with a licensed roofing contractor to restore weather protection. This storm damage restoration project in Roseland, NJ shows how roof leaks can silently impact upper levels and require fast mitigation to prevent further interior damage.

PDQ Fire & Water Restoration's Sunshine Events

The job of the Sunshine Committee is to make PDQ a fun place to work and have fun with each other.

Bowling Night
Escape Room
Easter Egg Hunt
Sweet 16 Basketball
Ax Throwing at Stumpy's
Murder Mystery Night
White Elephant
Thanksgiving Dinner at PDQ
Dinner at The Reservoir Tavern
Jack-o-Lantern Contest
Bowling night Bowlers
Halloween Jack-o'-lanterns

5 Star Reviews from Satisfied Customers

David DiLauri

I will always recommend PDQ for anyone that asks. Starting with my intial call, they were constant professionals, walking me through each step and explaining the process fully. If you find yourself in need of a mitigation service, this is the company you want doing it.

Steven Pozarycki

Professionalism, Quality PDQ was great, super responsive, and Cheryl was the best to work with. She walked us through everything and was on top of things throughout our fire cleanup process. Highly recommend them to anyone dealing with the aftermath of a fire!

Ashely Farrell

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. They were quick, efficient, and did a fantastic job. Cheryl was always in communication with us and so kind and knowledgeable. They made my apartment look even better than it did prior to our fire. Highly recommend for cleaning and restoration!

Read All Reviews