Job completed for Riley E. - Montville, NJ

Completion date: February 14, 2024

Location: Montville, NJ

Why did the customer contact us?

Riley E. from Montville, NJ, urgently contacted PDQ Restoration following a puffback incident in their home. The puffback resulted in extensive soot and smoke damage throughout multiple rooms, affecting walls, ceilings, and furnishings. Concerned about the health risks associated with lingering soot particles and the pervasive odor, Riley sought immediate professional assistance to mitigate the damage and restore their home to a safe living environment.

Solutions provided:

Upon receiving Riley E.'s call from Montville, NJ, PDQ Restoration immediately dispatched a specialized team trained in smoke damage restoration. We conducted a thorough assessment to determine the extent of the soot and smoke damage. Using advanced equipment and techniques, we meticulously cleaned all affected surfaces to remove soot residue and eliminate odors. Additionally, we employed "hydroxyl" generators to neutralize any remaining odors safely and effectively. Throughout the restoration process, our team worked diligently to ensure that Riley's home was restored to its pre-puffback condition, providing comprehensive documentation to support insurance claims and ensuring Riley was informed and satisfied with every step of the restoration journey.

Team members on this project:

James Bate, Chris Baresh

Photos & Videos:

Soot on Wall

Disclaimer: All images displayed on this page are taken from actual PDQ Restoration projects. To protect the privacy of our clients, identifying details—including homeowner names and town locations—have been modified. The job descriptions accurately reflect the type of work performed, but certain personal information has been intentionally changed for confidentiality.

5 Star Reviews from Satisfied Customers

David DiLauri

I will always recommend PDQ for anyone that asks. Starting with my intial call, they were constant professionals, walking me through each step and explaining the process fully. If you find yourself in need of a mitigation service, this is the company you want doing it.

Steven Pozarycki

Professionalism, Quality PDQ was great, super responsive, and Cheryl was the best to work with. She walked us through everything and was on top of things throughout our fire cleanup process. Highly recommend them to anyone dealing with the aftermath of a fire!

Ashely Farrell

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. They were quick, efficient, and did a fantastic job. Cheryl was always in communication with us and so kind and knowledgeable. They made my apartment look even better than it did prior to our fire. Highly recommend for cleaning and restoration!

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