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PDQ Fire & Water Damage Restoration

5.0

Based on 76 reviews

Sue Reiger

18:57 10 Mar 20

PDQ helped us clean a fire that was caused by my dryer. There was soot everywhere plus it smelled really bad! When they were done the house was cleaner then it ever was. Elizabeth helped put in the claim and communicated extremely well with me and the adjuster the entire tie. i would highly recommend them.

Chris Runte

01:39 21 Feb 20

Beyond highly recommended. I wouldn't consider using any another company for any restoration needs. We're a repeat customer. Fast response, understanding, and guided us through process of restoration each step of the way. Compassionate and professional in addition to doing terrific work. In addition to explaining the process from start to finish, Chris, Elizabeth, and Tim assisted with all our questions and concerns throughout.

Ami Iommazzo

01:36 21 Feb 20

Not only are they professional but you can tell they truly cared and had our best interests at heart. They respond quickly and during restoration they were always prompt and ensured continual communication. There were no surprises and you always had the feeling that you had nothing to worry about. I would highly recommended them to anyone and greatly thank Chris, Elizabeth, and the rest of the crew for all of their work and guidance.

Lara Panabe

22:10 19 Feb 20

John was our specialist and did an extremely good job in my opinion. It was quick and we were able to get back to business on schedule. We had a leak overnight and he was there soon after our request. Thanks John.

Bhawar Patel

22:16 02 Feb 20

John at PDQ was prompt and kept me informed of progress with work at home damaged with freezing pipes. I was out of town and Both John and Elizabeth took care of work, insurance, safety and security of thr home while I was away and communicated only via phone. Professional and trustworthy team at PDQ.

Adele Gower

22:17 01 Feb 20

Although I've never even met Tim, I'm certain from our delightful conversation today that he is competent, and I know he's knowledgeable, and cares more for the people who contact him then he does about profits. He spent at least 1/2 hour talking to me about how to handle my situation on many levels ,with sound advice and great encouragement and support. You see, I am a 78 yr old senior, but it didn't seem to stop him (lol) in his effort to help. I would hire him sight unseen, w/o even an estimate visit. He's positive and confident and not afraid to give a reference when needed. You see, he's in New Jersey (my hone state) and I am in Ohio w family. Thanks Tim...I could say so much more....

Derek Magesis

22:05 31 Dec 19

Excellent company! We had a fire and I didn’t know what to do. I called them, they were at my house within and hour and completely took over. They handled everything so I didn’t have to, and communicated openly with me throughout the entire process, and gave us great advice while it was all going on. They are really great people.

sunny parikh

16:14 27 Dec 19

Elizabeth, Chis and the team are the best!! Elizabeth came immediately after we called her on a weekend and walked us through all the options. Chris and the team were amazing in their work to minimize the damage. They use state of the art tech and are meticulous in their process and approach. When accidents at home happen, you want experts that treat the situation as if it was their own home and the PDQ team does just that. They were understanding, thoughtful and wanted the best outcome for us and didn't treat it just like a job. If you are ever in a situation needing their services, don't look anywhere else - just call Elizabeth, Chris and the PDQ team!

Theresa Kircher

02:10 30 Nov 19

There is NO QUESTION that PDQ is the best of the best when it comes to remediation. They were on site almost immediately after the fire in our townhouse in 2017, and they did an absolutely incredible job. The cleanup was thorough, and Tim and Elizabeth were so understanding and supportive after such a traumatic experience. Recently, we discovered that during the remediation, they made a slight error, and they sent another tech - Chris - to fix it. He was incredibly responsive, and happy to answer any and all questions regarding the fix. He was meticulous in my house - laid down a runner so as to not dirty my floor with his work boots, and vacuumed up everything afterwards. The job was done perfectly - soup to nuts. PDQ is truly 10 out of 10 - their work, and all their techs - would recommend them heartily to anybody!

Joan Macaluso

23:53 01 Nov 19

From quick response phone pick up to addressing our situation, the work ethic.... cannot say how pleased I was with Chris, John & PDQ handling our house water damage recently. Their direction along with expediency was self-assuring to us. Putting our faith in this company as first time user - we have no regrets...... a job well done !!! Joan & Mike Macaluso

Marc Scarlatella

21:14 18 Jun 19

Had a flood in my upstairs bathroom and basement and PDQ responded and came to the house within an hour. All the guys worked diligently to get all the water out and dry everything. I highly recommend PDQ for all your home restoration needs.

Catherine Brooks

17:27 17 Jun 19

Thank You PDQ for answering your after hours phone! We got home late from a party and found our basement flooded. We called PDQ and they came out within the hour. They were able to save our wet carpet and dried everything with very little demo. They had all sorts of equipment to dry different items. We were very impressed.

Rachel Stein

20:49 30 May 19

May 2019 We had moisture damage in our walls caused by window Air Conditioners in old windows. The primary concern was the black fuzzy growth on the porch ceiling that appeared to likely be mold. Concern; especially, because two family members were less than two weeks from having major surgeries with lengthy in-home recoveries. Tim and Elizabeth came out immediately to evaluate.Tim doubted it was mold, but we needed definite confirmation. He helped with a recommendation of a third party tester. Thankfully, Tim's visual assessment was correct. Before the results, we had the reassurance from PDQ that if needed, they were there and ready to work to make our home ready in time for the convalescing patients. Their willingness to provide prompt and speedy professional attention to our problem, as well as their honesty and concern and human decency make it apparent; they are who I want working in my home if needed. Happily, I recommend PDQ! Thank you, Tim and Elizabeth!

Eli Conway

22:21 30 Apr 19

PDQ did an excellent job at restoring my kids jack n Jill bathroom to pre-construction condition, removed n dried all areas of my garage ceiling and kids bathroom...just a world class outfit n very professional. Thank you

Nancy Compton

17:40 01 Apr 19

We live in Morristown, NJ and came back from vacation to a flooded basement. Our furniture was actually floating! We found PDQ online and decided to use them based on their reviews. They answered their phone right away even though it was Saturday night. John came out within an hour and began pumping out our basement. John and his crew worked all weekend and made the process very easy. He even helped us put in the insurance claim and did all of the documentation. We are very happy with choosing PDQ Restoration.

James Parsons

17:50 28 Feb 19

Great business. Known the owner a long time. Tim knows how to treat clients and their property.

United Fire and Water Damage Restoration

12:27 19 Feb 19

Tim and Elizabeth are true professionals. They have shown me that they are proficient at restoration work, and that they care about their clientele. Hopefully you will never need their services, but should you encounter water or smoke damage, there is none better to call.

Rina Desai

23:02 23 Dec 18

PDQ was very prompt to come out after we had water damage so the clean up/drying process happened quick as possible. Very knowledgeable and completed the process with minimal disruption as possible. Would highly recommend the company.

Frank Delmont

14:54 27 Oct 18

We quoted a few different companies for mold remediation in our basement. It was amazing to see the wide price differences and different levels of service offered. We decided on PDQ because they were the most professional, knew there stuff and came in right in the middle for the pricing. I would highly recommend them to my neighbors. They were very detailed and professional.

Matt C

05:05 17 Aug 16

If I could leave more than 5 Stars I would! I had a pipe leak in my basement overnight and woke up to a flooded basement. Called the plumber and had the pipe fixed and then called PDQ Restoration about having them come out and clean up the water. They were there literally 20 minutes after I called and got right to work. PDQ Restoration is run how a business should be. They are punctual, neat, friendly, reasonable, and willing to do whatever it takes to make sure you are completely satisfied. This is tough to find in this day and age in my opinion. Some businesses are out to make money and get it done as fast as possible without caring about customer satisfaction. PDQ stayed around as long as it took to make sure all of the water and moisture was 100% gone and made sure we were 100% happy. My experience with them could not have been better. I would recommend them to anyone in a heartbeat! Thanks again guys!

Eva Moonika

15:39 15 Aug 16

I had a dryer fire on Sunday. I thought everything was fine and we were thankful to be ok. What I was equally thankful for though was PDQ! Though education, Tim & Elizabeth were able to show me that was I thought was "fine" was actually a dangerous situation to be living in. There was soot all over my house that I didn't even know about. PDQ came in and cleaned my home and returned it back to a healthy living environment. Extremely pleased with their level of communication and professionalism. I highly recommend PDQ Restoration!! PS: Tim, I can't figure out how to reply to your comment, so I just edited this post to add on. Thank you and your company again and again! A true gem of a team you have there! Thanks ~ Eva ( posted on: 8/15/16)

Pat Balkin

15:34 15 Aug 16

Came home from vacation to a flooded mess in my basement. Everything was ruined. My insurance company recommended PDQ. They were onsite quickly and knew exactly what to do! My nerves were shot and I am so thankful I had their help and expertise during that trying time. My basement looks better than ever and I'm glad that whole ordeal is behind me. Thank you PDQ and my insurance company!

Macy Vasquez

14:25 04 May 16

PDQ made the unfortunate puff back event (boiler malfunction that causes soot to go EVERYWHERE!) much more bearable! From the start, they knew their stuff and what seemed like an overwhelming project went so smoothly. My home looks amazing!!! It is back to the healthy, beautiful home that I love! Hats off to Elizabeth, Tim, Bryan and crew! WOW!

Dennis Bailey

20:17 29 Nov 15

We used PDQ last week to cleanup a sewage backup we had in our finished basement. I did not realize all of the steps that were necessary to clean, sanitize and seal all of the affected areas. I am glad we chose PDQ. They knew exactly what to do and even deodorized the basement. My wife and I are very happy we choose PDQ!

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